36Hostel 36hostel

I initially booked a single bed for the first day, but later my friend joined me. I asked the staff if they could change my reservation to a private room, and they were very helpful and managed to get us a room.
The service was really good for the price. The staff helped me a lot and provided everything I needed during my stay. Since it was my first time in Hiroshima, I was unfamiliar with the area, but they were kind and supportive.
The only small downside is that the hostel is a bit far from the train station, but overall it was a good experience and great value for money.

We accidentally reserved beds in the female dormitory, and upon arrival, your receptionist informed us that this would not be possible. She then offered an alternative hostel on the other side of the city.
We asked if we could cancel the original booking without charge, and she clearly told us that cancellation would be free. Based on this information, we booked another accommodation. However, we have now been informed that we will still be charged, which we believe is unfair given the situation.
If we had known the cancellation would not be free, we would have stayed at the alternative hostel offered.
After multiple times kindly asking that you honor the receptionist’s statement and issue a refund for this booking.
They refused to do so and caused us having double bookings.
Thanks alot.

It's a great place if you're on a budget. The staff are very kind and friendly with thorough help and instructions on what to do during your stay. Wi-Fi is free, fast and strong too. There's a mini bar also. It's central to many places of interest in the city center. Showers etc are very clean too. I recommend this place!

Very cute and peaceful hostel. Interior design was very nice, with some hipster coffee shop vibes. I slept quite comfortably and roommates were all respectful and quiet. The staff/volunteers working were all really nice, chill and friendly. Showers and bathrooms always had availability and were really clean. I wish they had a full kitchen/bigger kitchen but otherwise it’s quite nice. Location is walkable to the Atomic Bomb Done and Peace Park and there’s a surprising variety of decent restaurants nearby despite the quiet location.

Pretty good Hostel! Great kitchen area with a large table. Rooms were quite large, toilets and showers are clean. Central location from were you can reach everything in Hiroshima.

Unfortunately we had terrible service at this hostel. We booked a stay for 2 nights, but were not able to go because our ferry was cancelled in Yakushima due to bad weather. We called the hostel right away (only few hours after our booking), hoping that we will be able to cancel because just few hours before we could still cancel for free. However, they were not consideret of the situation at all. After calling them the next day and writing them two messages, we got no response. In the end we had to pay two nights that we weren't able to use. We would have expected at least an explanation/response, and given the situation a partial refund would have been fair.
The service they provide does not really speak for the quality of this hostel.

Beautiful hostel with an amazing design in the very heart of Hiroshima. Everything in walkable distance.
The rooms are small but very comfy in their minimalistic style.
Very well and clever designed common room with a small kitchen and a big table to work, eat and socialize.

The room is very clean and the mattress is very soft. The decoration is very cozy and minimalism. The staffs are super friendly. 10mins walk to the dome.

Amazing stay in Hiroshima. We could leave our bags early, and come back later for check in. The staff is nice. The rooms and bathrooms are perfectly clean. And there’s a cute coffee place right beside (same owners). It’s cozy (the beds are so comfy) and ideally located in the city. Don’t hesitate to come here!