I state that my judgment is exclusively dedicated to the service host, since I got to stay at the hotel.
on 11/14 hours 2504. About 10, I enter the hall and I turn immediately to the reception staff, precisely to Mrs. Anna. The question whether it is possible to print a few pages from my pen-drive, obviously paying off. Mrs. Anna answered me politely that it is possible, but only after consuming at least 5 euros per bar. Don't fight, and I go to the bar, where I find a helpful, professional and courteous Lady, which I can't remember the name, that I need with a smile. I end my drink and I get back from Lady Anne, that gives me access to your PC. I try to print, but I can't, so I get back from Lady Anne, momentarily occupied talking on the phone, sitting at a table away from your workstation assigned, but visible. Rest and watch her to do not disturb. I look forward to. Mrs. Anna saw me and, after a few minutes, I will fight. The mean that the printer has problem. She comes to the PC and try to sort this out. I'm telling you, the printer reads "toner empty". Mrs. Check, then tells me "oh! but I don't have a toner for replacement. "
Bottom line: Mrs. Anna was very careful, since my request was very specific: PRINT! Immediately after having learned about prettily means of access to the service SHOULD promptly check the availability of the same. Very bad presentation as a picture of a receptive structure boasting courtesy, promptness, hospitality, professionalism.
I was going to stop me. Of course I went away.
on 11/14 hours 2504. About 10, I enter the hall and I turn immediately to the reception staff, precisely to Mrs. Anna. The question whether it is possible to print a few pages from my pen-drive, obviously paying off. Mrs. Anna answered me politely that it is possible, but only after consuming at least 5 euros per bar. Don't fight, and I go to the bar, where I find a helpful, professional and courteous Lady, which I can't remember the name, that I need with a smile. I end my drink and I get back from Lady Anne, that gives me access to your PC. I try to print, but I can't, so I get back from Lady Anne, momentarily occupied talking on the phone, sitting at a table away from your workstation assigned, but visible. Rest and watch her to do not disturb. I look forward to. Mrs. Anna saw me and, after a few minutes, I will fight. The mean that the printer has problem. She comes to the PC and try to sort this out. I'm telling you, the printer reads "toner empty". Mrs. Check, then tells me "oh! but I don't have a toner for replacement. "
Bottom line: Mrs. Anna was very careful, since my request was very specific: PRINT! Immediately after having learned about prettily means of access to the service SHOULD promptly check the availability of the same. Very bad presentation as a picture of a receptive structure boasting courtesy, promptness, hospitality, professionalism.
I was going to stop me. Of course I went away.