Royal Jerusalem

Hotel

A beautiful hotel. Our entire group greatly enjoyed our stay.

Would give it 0 stars if I could. Hotel was booked for 3 days on an 11 day tour. Got our room keys, 3 out of 3 did not work. Went back to the desk to get them fixed and went up to our room. Upon entering the 7th floor, there was an extremely strong and overpowering smell of sewage and feces. Many people in our group were complaining about the smell and trying to find the source. A manager was called and nothing was done. Our room, was totally filthy. Hair on the toilet seat, mirror was dirty, phone covered in dirty handprints with dirt caked around the buttons. Used the bathroom, flushed and heard a knock on the door. After answering the door, a man told us that there was water leaking out of our room. The only water we had used, was to flush the toilet. Needless to say, we had figured the source of the leak and the overwhelming stench. So we went to the front desk, after 15 minutes we were given a different room on the 6th floor. After inspecting this room we had discovered, feces all over the side and bottom of the toilet, the faucet was filthy and covered in soap and water spots, furniture was poorly cleaned. Mirrors are filthy with handprints and water spots. The carpet has visible stains and chewing gum ground into it. Bedding has stains all over it. Door has streak marks all over it as if it was wiped with a dirty cloth. Drawers are full of dirt and debris.

The best experience of my life I'm very happy.

Nice hotel, decent food with access to nearby hotel amazing pool. Rooms are clean and spacious. Recommended.

Beautifull, big room. Have Wi-Fi free. Nice view.

I arrived at this hotel with low expectations, based on the other reviews. However, we were very pleased with the hotel. The halls may have smelled of a little smoke, but the rooms were clean, comfortable and not musty. The dinner food and service was quite good.

Very comfortable, good breakfasts and dinners.

It is a comfortable hotel, in passing without many pretensions, the good food.

Excellent service, very comfortable, the pool is excellent, the food delicious… The VDD I have nothing bad Q say. I recommend it.

It took forever to get on an elevator and the stairs take forever because of how they were designed.

It's OK but somewhat tired! The Staff are typically Jewish some want to help and others — well?

Was a good stay except for the elevator issues. Short walk to the team gives access to the Old City area.

Good food, quiet, friendly helpful staff.

Great location and friendly staff. Not noisy and great views.

Not bad. Good and nice service. Free Wi-Fi. Breakfast good.

The old, the remnant, F Room has the terrace, the door is met, may have the insect to enter the room, the felling hemp.

Awful! Better to sleep at the bus.

This hotel is awful. We have bugs in our room and our towels have holes. There is. I Wi-Fi and the rooms are the size of a car. That have awful service and there are so many Jews. It's like an ocean of Jews.

Bad service. Not clean. Terrible breakfast (compared to European standard). When I stayed there there was no free Wi-Fi and the Wi-Fi for cash was expensive and unreliable.