Sari Alam Hot Spring and Resort Hotel

Reviews regarding the dining options are mixed. Some guests praise the variety and flavor of the dishes, particularly highlighting the yellow rice breakfast. On the other hand, there are complaints about food quality, mentioning hard fried rice and undercooked vegetable fritters (bakwan). It is also noted that the dining hall may run out of main meals during the afternoon and evening, offering only instant noodles.

In-room technical amenities have raised concerns among guests. In some villas, the TVs only work with YouTube, and in certain instances, devices cannot connect to the Wi-Fi at all. Furthermore, the reviews lack information regarding the stability of the internet connection for work purposes.

Many guests describe the property as clean and well-maintained, noting the cleanliness of the villa living rooms. Nevertheless, there are serious complaints regarding cockroaches in the bathroom of one villa and inadequate pool cleanliness, with the water sometimes being very dirty.

The bathrooms are one of the main points of criticism. Guests complain about the lack of shower heads (water flows from the faucet into the tub, requiring the use of buckets) and the absence of water heaters, which is especially noticeable in cold weather. An inconvenient layout is also mentioned, where the bedroom is located upstairs while the bathroom is downstairs.

The villas do not have kitchens or cooking equipment. Guests have expressed a desire for kitchenettes or at least grilling facilities, as there is currently no option for self-catering.

The grounds can be challenging for elderly guests and individuals with reduced mobility due to numerous stairs leading to the villas and swimming pools. Additionally, one guest noted that the access road to the hotel is in poor condition.

The property features numerous swimming pools across different areas, including warm sulfur water pools that are great for swimming in the rain or in the evening. Some villas have their own private pools, which is convenient for elderly guests. However, the cleanliness of the water in the pools occasionally leaves much to be desired.

The hotel is popular for family vacations thanks to its numerous swimming pools and open areas. However, some guests feel it is not suitable for infants due to very loud music from the café, which can be heard even in remote rooms until late in the evening (after 10:00 PM), disrupting a peaceful rest.

Guests highly appreciate the beautiful, natural, and peaceful atmosphere in the mountain area, complete with cool air and the soothing sounds of a stream. Many consider this place ideal for family and relative gatherings due to its coziness and scenic setting.