Review of Regent's Park Hotel 3*

Kristian S

8/10
This hotel is quite strategically located in the middle of Malang city, not too far from the city square. This hotel is quite old but still comfortable. When I stayed, I actually booked a superior double room, but it turned out to be full. The hotel tried to help us by upgrading our room to deluxe, even though it was still a twin bed. Hotel staff were very helpful and friendly.
Deluxe Room review: comfy, AC was good, there was a TV with many channels too. There was also a sofa and work desk. The rooms are quite spacious, although some parts of the room were rotten and need repair. Wifi in the room was not ok, maybe because the room is too far from the Wi-Fi access point. There are also slippers, coffee, tea, mineral water and a water heater available. Wardrobe is also available in the room. The only thing lacking was that there was no fridge in the room so we couldn't store the fruit or drinks we bought. The bathroom is quite clean, toiletries are also available, although limited. But there is no hair dryer. In our room’s bathroom, the top shower was not working, it was broken. What the hotel needs to pay attention to is the cleanliness in the room. The coffee/tea cups in the room were still dirty and there were coffee residues that were not clean. There was also a lot of dust in the room and it looked like it hadn't been cleaned before. The towels are also no longer pure white. The hotel has a swimming pool but it looks less clean and not good.
Breakfast had enough menu choices, the taste was quite good. It's just that the placement of tables and chairs is too close so it's not comfortable to walk between the dining tables in the restaurant. What needs to be considered is that some parts of the hotel need to be cleaned, repaired or renovated, so that visitors will be more comfortable while staying at this hotel.
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