Pondok Backpacker City Square Pondok Backpacker City Square Malang

The place is clean, the beds for girls and boys are separated, the blankets and mattresses smell fresh, the caretaker is friendly.

Where do I start?
I arrived early in the morning since my train came in early and they kindly allowed me to check in early, considering I was carrying heavy luggage. That was already a huge relief!
1. Facilities: Free Wi-Fi, soap, shared bathroom, water refill, and personal lockers, all provided and well-maintained.
2. Location: Super strategic! It’s less than 1 km from Malang Kota Station, very easy to reach. There’s also a nice local eatery right next door, definitely worth trying!
3. Staff & Service: This is the real highlight. The staff were incredibly kind and helpful, truly hotel-level hospitality. They even helped me move my rented motorbike into the garage and carefully looked after my belongings. Their politeness and care really left a great impression.
4. They also allowed me a late check-out, just in case I got delayed from my Bromo trip (though I ended up on time! ).
Overall, this place deserves more recognition. Friendly staff, great location, and warm hospitality, I’d absolutely stay here again! 🌿

The hostel itself is pretty decent for the price. However, they lock the front door to the hostel at night and don't properly inform guests about this. While this was frustrating for us as we nearly missed our 5am tour (luckily the driver waited), it could be very dangerous in the case of a medical emergency, fire, etc. One of the staff does sleep in the building however, none of this was communicated to us at the start. FyI — if you do have an early tour, you can request that the doors are opened. Would recommend both texting the number and telling the staff.