Review of Aliante Malang 4*

The pros: Lovely hotel interior when walking in and around public areas. Room is spacious, smells lovely. No fridge in the room upon arriving which I booked — however reception very quickly got one to my room. Great location centre of Malang. Reception staff very friendly and helpful.
The cons: I feel the hotel itself gives the impression of a more grand look than what the rooms reflect. Considering I booked a deluxe — the cleanliness of the bathroom is shocking. You cannot see through the shower screen, it looks like it hasn’t had a clean in years. Toilet bowl stained dirty. All bathroom surfaces have not had a wipe down with any kind of detergent. All looks very grubby. No hairdryer in room nor any to borrow from the hotel so if you have awkward or long hair that needs drying, this is not good if you are long term travelling and do not carry a hairdryer around. AC can only be felt when sat on the bed opposite it. Wi-Fi weak — struggles to load websites and slow. I was told by staff room service & food can be ordered until 10pm. I therefore packed and got straight for early check out before eating. I tried to order food at 9pm to be told kitchen is closed. I then had to go out late as a solo traveller to find food.
Also — perhaps have door cards for ‘make up room’ & ‘Do Not Disturb’ because I was constantly woke up when I was sleeping from housekeeping ringing the bell over and over until I went to the door. One day, I did Bromo the night before for sunrise and only got back to my room to sleep that morning.