ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV
Free Wi-Fi
blinds Blackout blinds coffee Coffee desk Desk airwave Hairdryer iron Ironing facilities shower Shower footprint Slippers emoji_food_beverage Tea emoji_food_beverage Kettle or coffee maker phone_in_talk Telephone self_care Toiletries dry_cleaning Towels






















I recently stayed at Luminor Hotel Banyuwangi, and they actually upgraded my room to a Junior Suite! A big thank you to Mas Rofi (if I remember his name correctly) for that wonderful gesture. However, keeping things completely honest, here is my objective review of the stay.
The room itself was very spacious, comfortable, and the cleanliness was decent. Both the check-in and check-out processes were smooth and hassle-free.
Unfortunately, things took a downturn during breakfast. Even though it was a Sunday, it definitely wasn't a peak holiday season like Eid or New Year, so the chaos was unexpected. Plates, cutlery, and food stations were completely empty, and it took a remarkably long time for the staff to reload them. I noticed the chef walking back and forth checking the buffet, which makes it even more baffling—empty dishes should have been replenished before running out completely.
To make matters worse, the newly restocked cups and glasses weren't properly washed; I could see food crumbs stuck on the rims. During the meal, I also encountered an undercooked chicken in the opor dish. Then, something happened that has never occurred to me at any other hotel: the staff cleared away my tea and coffee cups while they were still half-full, right in front of me, without even asking for confirmation.
If this is how the restaurant handles a regular weekend, I can’t even imagine how chaotic it gets during actual peak seasons.