Hotel Ciputra Semarang managed by Swiss-Belhotel International

Will certainly come back and recommend this hotel as an accomodation with excellent service. Their honest and dedicated staff were so humble and helpfull. We left our watch behind during check-out and reported it through a staff named Cinta. The excellent communication and coordination between the front office and housekeeping staff gave us peace of mind, and eventually, we heard from a staff named Eva that the watch had been found by the housekeeping team and would be sent to our address in Jakarta, free of charge. Such outstanding service. We have received the watch in good condition. Bravo, Hotel Ciputra Semarang!

This hotel truly made my trip unforgettable. From the moment I arrived, everything felt effortless — the check-in was quick, the staff were incredibly kind, and the atmosphere was peaceful. My room was spotless, well-designed, and offered a comfortable space to relax after a busy day. Every detail, from the soft bedding to the quality toiletries, showed real care.
The amenities were just as impressive — a great breakfast, convenient location, and quiet surroundings made the whole experience even better. It’s rare to find a place that feels both professional and personal, but this hotel strikes that perfect balance. I’m so glad I chose to stay here and would absolutely return.

My stay at this hotel exceeded all expectations. The check-in process was smooth and efficient, and the staff were consistently friendly and helpful throughout my visit. The room was spacious, modern, and impeccably clean, with a cozy atmosphere that made it easy to unwind after a long day. Everything from the bed linens to the bathroom amenities felt high quality and well-maintained.
The hotel itself offers fantastic facilities, including a beautiful pool area and a well-equipped fitness center. I was especially impressed by the breakfast selection — fresh, flavorful, and well-presented. The location is also convenient, with easy access to nearby attractions and restaurants. I had a truly memorable experience and will definitely be choosing this hotel again for future trips.

I stayed at Hotel Ciputra Simpang Lima Semarang with my family, and it was a wonderful experience. The location is unbeatable—right next to Simpang Lima, perfect for shopping and evening walks. The rooms were clean and comfortable, and the staff was warm, helpful, and always ready with a smile. My kids loved the pool, and breakfast had a great variety of local and international options. The hotel has an elegant yet cozy feel, making it a great choice for family trips. We’ll definitely return when we visit Semarang again!

Visited Hotel Ciputra Semarang for a meeting and ended up enjoying the live music in the lobby lounge. The band played fantastic tunes, creating a relaxing atmosphere. The staff were friendly, and the drinks were great.

After a long while, we are back in Semarang again. A lot has changed since the last time we were there.
We stayed at the Hotel CIPUTRA Semarang, strategically located in the city center, Simpang Lima. The hotel is also directly linked to Mall CIPUTRA, which makes it easier to do some shopping and get some food, without the need to leave the hotel.
The room is not too spacious, but it is clean and has all the necessities, which makes it very convenient. The air conditioning is working fine, as is the Wi-Fi and the hot/cold shower. Room service and laundry service are also very good.
Breakfast at the Gallery Restaurant is quite nice, but mostly Indonesian dishes. The service there was excellent, especially Ms. INDAH, who was very polite, attentive, efficient, and helpful.
In conclusion, Hotel CIPUTRA Semarang is one of the best hotels in Semarang, and we will surely stay there again if we are in Semarang.
Karel B. Meka.

I always feel comfortable in Ciputra Hotel as most of the hotels are connected to malls. Room is spacious, breakfast spread is wide, and they maintain the standard of a proper hotel. Haven’t tried their swimming pool as most of the time I come alone, but it looks very nice.

I'm confused as to how this hotel could receive a rating of 4.8. The interior is very outdated, the service is terrible, and parking is extremely difficult. The room is in poor condition, and the toilet inside feels like a gas station restroom. Even worse, the shower and bathtub are in the same area. Can you imagine using the toilet and cleaning yourself over the bathtub, then having to soak in the same tub afterward? On top of that, the towels have all turned gray. This hot definitely does not deserve such a high rating.
The one and only the best from this hotel only THE LOCATION. Just it!

The hotel staff is friendly and can remember my name even though it's my second time there. They also remember my preferences, without me reminding them, based on my first trip to the hotel.
The highlight of this trip is the food. The food is delicious and delightful, I bring back some for my family and they loved it too.

The hotel's strategic location makes it a popular tourist and entertainment destination for many people who want to see the sights. The rooms are large, clean, classic, and comfortable.
I appreciated the team's warm welcome and genuine hospitality. I was impressed by the FO team's English fluency as well as their eagerness to serve.
Five stars were given to the Cesar Salad, which was extremely tasty and mouthwatering for me.

Going to Semarang for visited my grandma, it's nearby with Telogorejo Hospital. The hotel was old meanwhile very well maintain. The important things the staff very friendly and attentive. I really impress with their hospitality, all of the food variation was really good. I'll definitely come back to this hotel.

I had a fantastic stay at Hotel Ciputra Semarang. The best part was definitely the delicious abon roll at the hotel bakery. Indah, one of the staff there, was super friendly and helpful, making the experience even better. My room was spotless and well-kept, showing just how much they care about cleanliness. With great service and such a comfy, clean room, my stay was memorable. I highly recommend Hotel Ciputra Semarang for its awesome hospitality and convenience.

I stayed at Hotel Ciputra Semarang for three nights, and the room was fantastic! It was cozy, clean, and very comfortable, providing a great place to relax after a long day of exploring the city. The housekeeping staff did an excellent job of keeping everything tidy and replenished. Additionally, the staff were incredibly friendly and attentive, always ready to help with any request or provide local recommendations. The combination of a comfortable room and excellent service made my stay truly enjoyable. If you're looking for a comfortable and welcoming place to stay in Semarang, Hotel Ciputra is a great choice!

Staying at Hotel Ciputra Semarang was fantastic! The staff at the reception were super friendly, and the rooms were comfy and clean. A big shoutout to the security team and bell boys—they were so friendly and always quick to help out. This place really knows how to make guests feel welcome. If you're looking for a great place to stay in the city, definitely check out Hotel Ciputra Semarang!

Dear Hotel Ciputra Semarang,
I would like to express my gratitude for the excellent hospitality services you provided. I truly appreciate and applaud your hotel's cleanliness and service. If I return to Semarang, I will definitely choose to stay with you again. The breakfast was delicious with a great variety of options. Additionally, thank you for arranging my drop-off at the train station. Special thanks to Pak Wawan, the IT Manager, for his attentive care since my arrival. Please convey my gratitude to the entire Hotel Ciputra Management on behalf of myself and my family.

Nice hotel with excellent service.
The staffs are friendly, was very helpful & caring.
The night city view is cool. From my pristine room to the meticulously sanitized public areas, it was evident that the staff spared no effort in ensuring a hygienic environment. Housekeeping deserves special recognition for their attention to detail, evident in the crisp linens and sparkling bathroom. Throughout the hotel, high-touch surfaces were regularly sanitized, and sustainability efforts were commendable. Hotel Ciputra Semarang exceeded my expectations in cleanliness, making it the ideal choice for a comfortable and hygienic stay in Semarang.
Would love to come back with my family next time.