Review of The Promenade 4*

I went to this place to celebrate my bday with high hopes reading all the reviews but to my dismay this place turned out to be one those places which is overhyped due to ambience but food n taste were both just pathetic. We first entered the restaurant to find a table the staffs were so busy that they were literally ignoring us n we were chasing them for tables. Later we ourself found a table which wasn't cleaned and to top it all the table was broken. Later were moved to a different table. Then we had to ask them 5 times for water, the cutlery n to clean the table. Then finally we ordered food which will take 45min for them to prepare. Now the food comes starting with the bruchettas which was made out of a stale bread n state topings being frustrated we called the manager (Surinder) to complain and he instead of listening was arguing. We return it n ordered nachos which was average but ok in taste. Finally it was time for the main course and here vomes our sizzler which had had no salt no taste. Fist squit everything was stale plus there was no flavored rice as promised while taking order instead the manager (Surinder) gets us plain rice and says the menu has changed. I also complained about the sizzler but he was absolutely shameless and just walked away without even answering us. There were no hand wipes to wipe out hands. Finally we got up to jus get out of this place and pay the bill at the reception. There also after giving feedback there was absolutely no reaction. I have never seen such shameless staffs n managers like surinder accross any restaurant I have been. My bday dinner was spoiled. I wish I could a negative rating. Plus we paid a bill amount of 2k with the sevice tax which was nowhere there and for the most horrible pathetic food and staffs. Request u all not to visit this overhiped place. Rather there are many small food joints within pondicherry which server nice food and also have courteous staffs.