Review of Sheraton Addis, a Luxury Collection Hotel, Addis Ababa 5*

Reservation was piece of cake with Henok. Thanks for Alex for setting up the room as we requested. Excellent hotel … and kept extremely clean. Front desk staff is very friendly and welcoming. The front desk has been incredibly nice and helpful throughout our stay. Check in was smooth, and efficient thanks for Abiy. Our room was WONDERFUL. Breakfast area is spacious and one of the best in a hotel we have experienced. Fresh fruit in addition to all the other hot and cold items. The service at the breakfast in the morning, was amazing. The warm greeting in the morning from Hana and Sara along the young man Mikias (Miki) who is walking around asking if we wanted hot coffee or hot tea was something we have never seen before. The Housekeeping ensured our room was immaculate on a daily basis. Thank you for Selamawit and………. ). We also enjoyed our evening at the bar, the food and the service, was perfect… hats off for Sentayeu and Adina. Concierge was incredible, we did not have to worry where to store our luggage since Habtamu took care of it while we left the Radisson for a few days of travel outside of Addis. We did not have to hustle for checking out since Radisson has Abel there on the spot to help us with our luggage and also made it easy when we were in need for public transportation. We are hoping we were generous enough as they were very attentive and efficient with the service that we have been offered throughout our stay. I do wish the room had a microwave — eating out every day comes with a lot of leftovers that I have to throw away since I have nothing to warm them for late night snack. P. S. We would like to give special thanks to Alex for making everything happens and to everyone who helped and contributed to making our stay a fabulous success!