First Hotel Grand

Very disappointing stay. There were so many things that didn’t work, and we will definitely not come back.
First of all, check-in was in the morning after a very long trip. We asked if we could grab a quick coffee, breakfast service was still running but they told us it wasn’t possible. After paying such a high price for the hotel, this felt very cheap and unwelcoming.
The building in general is old and poorly maintained. There is no sauna/spa/pool, and the gym was in very poor condition, with old machines that looked neglected, as if they were just placed there without any care. In the room, none of electrical sockets worked, so we couldn't charge our phones or connect any devices. And there was a massage chair in the middle of the gym (!? )
Breakfast itself was acceptable, with a good variety of food, and the service from the waitresses was great.
The bedroom, as shown in the pictures, was also very old and lacked basic amenities you would expect from a hotel at this price. There was no kettle or coffee machine, no extra pillows, and no additional blankets in case it got cold or if you wanted a thinner one.
No coffee machine in the lobby either… never heard of that before either.
Details make the difference, and in this case it was clear that no attention was paid to them. Overall, it was very disappointing and extremely expensive for what it offers. Many elements haven’t been updated for many years. We will definitely not return.

I've stayed at this hotel several times, and I come back deliberately. I love the charming, old world style of the exterior and lobby. The rooms are nice, fairly large and very functional. The breakfast buffet is terrific and included. The staff is first-rate, very friendly and supportive of any need. The fitness room is fairly strong, but it would be nice to see some newer equipment.

I recently stayed at First Hotel Grand and have mixed feelings about the experience. On the positive side, the dining was truly exceptional—delicious food with attentive service. The hotel lobby was also a standout, offering a warm and welcoming ambiance that gave the impression of a high-standard establishment.
Unfortunately, the quality significantly dropped when I entered the most important part of any hotel stay—the room. For a hotel with a 4-star rating and such a reputable name, I expected better. The shower head was moldy and leaking, which was both unpleasant and unacceptable. The curtain in the room emitted an unpleasant smell, making the space feel old, neglected, and forgotten. If the intention was to create a vintage or aged theme, it should at least have been maintained and cleaned to a reasonable standard.
There were no drinking amenities in the room, such as a kettle or coffee maker, which would have been a basic expectation for a hotel of this level. However, the views in the morning were a redeeming feature—the sunrise was absolutely breathtaking and provided a moment of peace amidst the disappointments.
Overall, the hotel has potential, but the state of the rooms needs serious improvement to match the quality of the public spaces and dining experience. Until then, I’d hesitate to recommend it fully.