Review of Milton Park Country House Hotel & Spa 5*

My husband and I booked this Resort for 2 nights Midweek getaway. We felt the standard is well below our expectations. The Hotel charge like any international 5 star resort but it is far below a 5 stars standard. The room was very basic, lacking certain facilities that you expect in a 5 star resort. The property and rooms felt dated. Even the Bathroom show signs of wear and tear. The bath is chipped. Toilet seat doesn't fit correctly. The Restaurant menu is very limited and uninspiring and pricey. Flavour is ordinary and nothing to surprise compare with the price you pay. We stayed here for 2 nights on Monday and Tuesday and were informed The dinning room was fully booked and we either could order room service or hunt food in local restaurant.! However we realised there was only a small group for conference dinner. It shows sign of lacking staff. Hotel staff very friendly but not enough of staff around at all — inside of Hotel or outside in Garden. Breakfast was just Ok like Motel standard. Very disappointed with the food. Homemade bake bean is a joke (it mentions is Homemade Bake bean) please try Heinz Bake Bean. Luxury Indoor swimming pool is no facility at all. Pool looks "Empty" and Cold. We lost interest and have no confidence to try any of their spa facilities and package at all. Milton Park Country House seems to have lived better days and is relying on an outdated good reputation to lure clients into an average and overpriced experience. We really feel a bit ripped off after our stay. Management should reconsider their pricing policy and has some kind of refurbishment program plan. Especially they consider themselves a prestige Country Guest House.