Review of Holiday Inn London Kensington High St., an IHG Hotel 4*

Frederic K.

08/03/2015

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4/10
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The rooms are extremely small, the Windows do not fully open, only tilt. Mini-bathroom, the toilet was only to be used "in reverse", as in a 1-Meter wide hose hidden. No shelves in the bathroom. A room to sell with a 1.4 m-wide bed as a double room, is a joke. A pure non-Smoking hotel with no Smokers Lounge in the house. In front of the Hotel, you will be turned out by the porter, if you smoke there, but not in connection with a "Please", but it is very cited unfriendly in a disposal at the supplier's input. Saturday Evenings includes the hotel bar (although very well attended) to 1 PM. It is three times asked to "pay NOW" because you want to turn off the Computer. Possibility, even a champagne cooler with ice up to the room to take with you, not at the Bar. Little helpful staff, you will be referred to for everything to the reception. Concierge is completely overwhelmed, since it is only on the busy telephone, and guests rarely responsive. Long queues in front of the reception Desk and the Concierge Counter. If you previously home to a bottle of sparkling wine and Petit Fours in the room want to order for arrival, you need to fill in the order form, hand-written sign, etc. If this does not make want to (because it is completely unusual) and asks, the order of the Directorate forward, go then at once, without order form, and even very friendly. The Hotel is very clean and "in good shape", the location for London is also ok. Supermarket etc in the immediate vicinity. Would I recommend it? Definitely NOT.