Review of Leonardo Royal Hotel London City - Tower of London 4*

From check in to check out I couldn't ask for a better class of service. Food was amazing, Service staff world class Accommodation extremely comfortable  Close to Tower Of London and central London  Great location with nice comfortable rooms. Staff were helpful. Warm reception. We have nothing but compliments to all the team and our special thanks. The hotel is in walking distance of the tube, river taxi and buses. Arrived slightly early, was allowed to check in and leave bags with concierge, which are safely stored, staff were kind and polite at desk. We requested a higher room as we had originally been located on a lower level. This was done without extra cost or hassle, staff were really accommodating of the request. Room was on fifth floor beside lift, which worried me, however, never heard anything from it, didn't cause any sleep disturbance. The room was clean and spacious and the view was really impressive. It is slightly dated, but it didn't impact on the trip, wasn't there to look at a hotel room all day and night. Went for breakfast in the morning, which is not included in the price, so we paid separately for this. The cooked breakfast was approx £23 each, it's a bit of a shock, but considering the wide selection of food and drinks and being able to eat as much as you want then, it's worth the price. It's London after all.   Checkout was easy with absolutely no hassle.   Looked at the reviews prior to going, which didn't fill me with much confidence, however, we didn't have any of the problems that others have had. Prices are at a competitive rate. Would visit again without any hesitation.