Suburban Studios Suburban Studios Port Arthur

Hotel

Great stay and everything was clean. The only reason I’m leaving 3 stars is because of false advertisement. It says Free breakfast but there is no breakfast available.

Built in 2014. Still new smell! Friendly staff. Comes with kitchenettes… so u cook your own food… very nice hotel.

Elevator is out a lot and has a stench of mildew.

False advertisement. No pool, no fitness center, no side exhaust fan and extremely hard beds.

Ok place to stay 1 night over.

Very nice and clean rooms, super comfortable bed and they had full kitchenette with dishes! Place was definitely worth the money spent!

Lots of work going on here but it's a super nice place and VJ is a super manager. He is caring and knows his business. The whole staff smile and say good morning and hello. The desk girl was very sweet and I would suggest anyone to stay here.

Very nice management! Very clean!

Service was good. Affordable price.

Everything was good minus the Wi-Fi.

Worst experience in a hotel ever! BED BUGS in room 115! First we get there the rate of the room was more than advertised on choice hotel website. Been a member for years… The young lady at the front would not meet the price and when I told her I would just make reservation online to get the price she said I couldnt do that because she already booked me. I havent even made payment at this point. She said she would look into but never did… Then in a room for 4 people there were 2 plates, 2 forks and 1 spoon. I went to front she said she has seen other rooms and they have 4 plates and she could not help me with 2 more plates and forks. So we went to the store at 11pm to get paper plates so we could eat… All together this young lady really doesnt know anything about her job and the owners should either have a manager on duty or should train people to know their jobs. I understand this is 100 dollar room is inexpensive but its not worth one dime to me. I wouldnt pay 2 bucks. So after all that shifts change we are about to turn in… Pull back the sheets and there were big bed bugs everywhere in both beds even on the wall between them. Went to front desk asked him to look and the only thing he could say was this has never happened before and asked how long we had been in there almost to insinuate we brought them. He did offer us a different room but if one room has them then they probably all have them… So it is now 1am.

This hotel is new and very clean and up to date. It's quiet, I never heard anyone in the next room and no traffic noise. The manager and staff are excellent and caring. I highly recommend this hotel.

The building was clean, but the pool was a horrible green color and the refrigerator in our room made an awful nose all night.

Compare to other motels in the area, this one is super clean & comfortable.

For some godly reason, I have been calling for 2 hours, its like they answer a couple times but no one speaks, the rest of the time they just don't answer. Bad buisness or maybe something happened to this post worker. Not good for their buisness.

For some godly reason, I have been calling for 2 hours, its like they answer a couple times but no one speaks, the rest of the time they just don't answer. Bad buisness or maybe something happened to the worker. Not good for their buisness.

I have been here for 5 days. The rooms are nice and clean. The Internet is pretty much nonexistent. They do have cat6 ports on the wall but they do not work. I have been dealing with it but it needs fixed.

Nice an quite so far, area looks safe! We shale see🤔

Time to check out! I have been here 2 days and the Internet has not been working properly. I explained to 2 different employees at the front desk that I need Internet for work. Neither one could care less or would do anything about it.