OYO Hotel San Antonio Lackland Air Force Base West

Hotel

Hot tub Hot tub Hot tub the absolute best, the guest that we meet very friendly and we had a great time, close to HEB, and other restaurants and stores. Rooms great size and clean.

I expected the worst with how much we payed, but not so bad. The parking lots need work, the bathrooms need work, the hot tub looks like it hasn't been cleaned in 6 years. The beds are nice, the ac works good, I like that it's vinyl plank flooring and not carpet. Overall good stay.

This is actually a very good place for the cost! Clean rooms, clean pool, very accomodating. Its right outside the base, so its the perfect location. The only negatives I noticed was the parking lot isn't great, and the hot tub was gross. All in all, its still totally worth the money.

I was not a fan, let's put it that way. My niece and nephew wanted to get in the pool, but there was no way on Earth I was stepping anywhere near it. Pretty sure my bed mattress was made of wood.

Great value. Everyone was helpful and polite. Water temperature problems and maintenance of the room could have been better… But value and being in the right location made it a great option.

This Inn is right next to the AFB. There are a lot of places to eat nearby, as well as an HEB right next door. There were two beds that fit our family of five, a refrigerator and microwave, a table with two chairs. The bathroom is small with only a toilet and bathtub. There did seem to be some issues with the hot water in our shower, although not in the bathtub. The sink is located outside the bathroom, next to a large closet and safe. The air conditioner worked great, the room did not smell, the sheets were clean. This is an outside entrance place, so if you need accessibility make sure you ask for a 1st floor room. They do serve breakfast: coffee, tea, oj, milk, cereal, toast, toaster waffles, pastries, muffins, and bananas. No hot breakfast, but there is enough to eat here if you're not being picky. This place is not the best, but it was a cheap, decent place to sleep for 4 nights and I would go there again.

Booked online with booking. Com. Requested a room with double beds to accommodate us and our 4 children. When we got there at 2am, they had sold our room to someone else. There was only one room left, a single king… This room looked like the room they never sell. Toilet was broken after 1 flush. No where to make a pallet on the floor for my older kids. Just not what we booked. The employee on site was very nice, but our overall experience was not great. We requested a refund and had to find somewhere else to go.

These hotel is not recommend. Everything is old. Fridge was not working. A/c took Long to cool. The room we got, it had roaches in the bed. They just had got exterminated. Request to move to another room, but wasn't going to risk my kids. I decided to cancel my reservation and asked for my money back. Bryan was very understanding, so he refund my money. Service was good. Just room needs an update, walls are cracked and ceiling looks like they would fall any time.

Wish I could give it no stars! Worst hotel experience ever! First was in a "non smoking" room and there was cigarette aches everywhere! To top it off beds had hair on it and the microwave was nasty. Finally they move us to another room and it still smell but somewhat better. Toilet kept running water, there was a shortage in one of the plugs, and beds seemed like they hadn't been switched out. Went to get ice and the woman got mad because I was pressing the button and said I was going to break the motor. Overall horrible service and experience. All I can say was the housekeeper manager was nice and helpful.

The room is nothing fancy but it's clean and it looks like they are trying to make some updates. Price is low and if your coming for BMT, well you can't beat the location. Best part is the staff. They are super friendly and attentive.

Do not stay at this place. My sister was almost eaten alive by bed bugs. We stripped everything down in their room and the bed bugs were in the bed skirts (lots of them). The towels were filthy, bathrooms had no type of ventilation and tissue was poked in holes we had in the walls. My daughter and I were bit by spiders. They must give the worst rooms to certain color people telling by the reviews here. I recommend they shut this place down for a complete professional over haul.

Good place to stay friendly staff. Older building and thin walls but the rooms are better than you may think. And very close to the air force base. No joke right out side of the gate. Very good prices for the area.

Awesome place all the way around. Good people excellent prices and nice comfy rooms. Must stay hotel. Would definitely visit again.

This place has the most comfortable beds I’ve ever slept on. I’ve stayed at Drury, Holiday, Ritz Carlton etc. And THIS PLACE takes the cake with their BEDS. It’s like floating on a cloud, you feel weightless. This, along with the kindness and professionalism of the entire team made for an incredible stay. Going back just to recharge.

This h (m) otel is basically what you pay for. It was the cheapest hotel in the San Antonio/lackland area for a reason. I stayed her for airman’s weekend and although I wasn’t overly thrilled with it, it is what I payed for. The hotel staff is nice and makes sure to help where they can. The room itself was not very clean, the floor needs some sweeping, and a lot of the counter/dresser tops need to be wiped down. Thank god I packed some Clorox wipes with me. The beds were okay, bring an extra blanket if you get cold at night easily because the sheets are not very warm. The room key was slightly annoying because it took about 10 tries until it worked. The only positive thing about this place is the proximity to the base itself. If you’re traveling and do not have a car, this may be your best bet. The base is literally so close to the hotel, we could hear the trumpets in the morning and the national anthem at night. This did make a lot of things easier when traveling to and from the base because it was so close and you didn’t have to leave extra, extra early to make sure you got on base at the right time. If I came to San Antonio again I probably would not stay here, but like I stated before, the price you pay is equal to what you get and I should’ve assumed that before booking.

The managers here we're awesome, nice, helpful, informative. My room was clean. And the complimentary breakfast was good, always filled in the morning, coffee was hot and fresh. They allow dogs there. Our dogs are well behaved so didn't have to worry much. The base entry is 5mins (walking) from the hotel. HEB is across the street, so are a few fast food restaurants. The outside may look run down, but compared to travel Lodge where my parents stayed, which they had a lot more to complain about then we did. And they paid $80/a night vs us we paid $46/a night. They had to drive to the base, if we wanted to, we could've just walk. Which I wouldn't recommend because the base is huge. Other than, our neighbor who was ignorant and couldn't afford to stay anywhere else besides a hotel and gave the hotel managers a problem, (and I hope the hotel was able to get rid of him) everything else is fine. The hotel managers even gave us these bags of "Vea seed crackers", and they are absolutely good I wish I had more bags of them. I saw no bugs in or out of our room, shower was fine, toilet was fine, refrigerator was nice and cold, toiletries were stocked huge flat screen TV! I would come back and stay here. I stayed for two nights and didn't regret one bit of it.

The Stay Express Inn Lackland is in amazing proximity to the AFB — the gate is within a couple hundred yards of the inn. That was my biggest concern when choosing this location. Beyond that, the room lived up to my expectations. The rooms were around $45 a night, so I had a good understanding of what I was getting. I got a $45 room. But even so, the staff was incredibly nice and pleasant to deal with. I also found the continental breakfast setup nice. I was pleased with my stay.

Cheap, comfortable to spend the night, and Breakfast is a plus, it's a light breakfast but just the same for the cost is super good, the location is not bad.

Hasn't been updated since it was built (probably 30 years) ceiling tiles are falling and stained. You step and it sounds like the building shifts. Dust everywhere. Carpet is damp and sticky. Room smells musty. Walls are gross, bathroom light takes 2 minutes to come on. Carpet is stained. I've slept on floors more comfortable than this bed. Flat screen is nice. This is what you imagine by the by hour hotels are like. Seriously gross Update just found the roaches.

This place has a pool with a jacuzzi. It is also fenced-in to protect from children getting in there accidentally. The rooms are clean and smell very good. Management at the front desk is very professional.

Is it "pretty", no. But it was a less than 5min drive to BMT graduation, during traffic. EXTREMELY friendly staff, and no bed bugs or roaches! Cold air conditioning and mini fridge; Wi-Fi, pool, and shower was just fine. Thank you for accommodating us!

Absolutely disgusting, not even worth 1star. Literally had hundreds of roaches in the room. Moldy and cracked ceiling tiles, loose wires draped across the walls lamps didn't work, just simply gross and NOT managed well. By some miracle we made it through one night and then got a refund and left to a real hotel. This is an utter disservice to our military families who are looking to stay at a hotel close to Lackland to watch their loved ones graduate from basic training. It was terrible how such a lousy hotel is taking advantage of military families. Lackland needs to be aware of them. Beware DO NOT STAY HERE, pay a few bucks more and stay somewhere clean and safe because "Stay Express Inn Lackland" is NOT safe or clean. Hope this helps my fellow military families out there.

This is a very low budget place. Some rooms are iffy others are rough. 10:00 pm last night I heard lots of water running. Got up and the ceiling above the shower had water pouring out from it. Up stairs room had a leak of some sort. Buy the time I got help it had stopped. No one ever came back or said what had happened. Then the next morning my daughter was getting ready at the bathroom sink and water started running out from under there. Lock on door doesn't work. Won't open at all for you till you body slam it. Told them about it and they did nothing. Pool was nice to cool off, but should have a no smoking policy for around the pool, cause there were cigarette buttstock every where. Clean towels and wash clothes were stained. Bedding was ok but had some cigarette burns in the bedspread. I guess you get what you pay for.

Stayed because it was close to the air force base. Worst place I've ever been in. We were there for a few min and roaches started come out everywhere. Went to the front desk and he said he was just the over night guy and we would have to wait to speak to the manager. Moved rooms 3 times that night. Second room he brought us in roaches scattered everywhere. He wouldn't give us our money and it was 2 in the morning so we were stuck. Everything was dirty. Cracks above and below doors so anything could get in. Every room had roaches. Showers we disgusting beds as well. We finally got to speak to the manager and he was extremely rude. As soon as we came in to speak with him he got up and started raising his voice at as. Through the conversation we got no where. He told us to check out but he wasn't giving us any of our money back. We had no money and no where else to go. I wouldn't recommend it to anyone. It is nice that it's close to the base. But far from being worth it. Awful place won't ever go back.

Stayed here since it was literally right outside the Air Force base gate where I needed to be for the next 5 days. I've been in worse motels for more money but as much $$$ as these folks must be raking in every week because of the Air Force base visitors piling in every week, they should be ashamed of themselves for the outdated rooms. We had our room cleaned once, after the first night and then not again the rest of the week. Our AC unit quit working one morning and we called down and luckily by the time we came back that night, it was repaired and the room was cool. Some of the rooms looked like they had some updating done to them so I can only hope this place is on the mend. The beds weren't bad and I actually got restful sleep each night. The pool was properly maintained and we got good use out of it in the evenings after spending all day in the July Texas sun. If you have more money to spend on another hotel, do it. If you are shoe-stringing it, this place will give you shelter at night. A basic breakfast is provided each morning with coffee, juice, cold cereal, bananas, frozen waffles & pancakes, as well as muffins and danishes. The staff in the office was polite and the morning we checked out early, we were provided pre-packaged muffins to take with us as we headed to the airport which I thought was very nice of him.

Room was clean and well kept. The bed was comfortable, not soft, but not firm either. Kind of a happy medium. It is right outside the gate to Lackland, going there for a graduation made this place very convenient to stay in. Staff was kind and more than accommodating. My only complaint at all was the shower, the shower head was clearly old and didn't spray water as once intended, it ended up in a single stream that made it difficult to use. Would surely recommend staying here to anyone looking to be near Lackland.

The phone doesn't work there is a hole in the floor and the TV volume is too low you can't hear it unless you turn off the AC and the pool is filthy.

The room was nicer than I would have expected upon arrival. Finding the motel was very easy. It is in a convenient location. Near many restaurants and easy access to lackland airforce base. Local grocery and other retail stores within walking distance. Bathroom was exceptionally clean. They offer both smoking and non smoking rooms. The pool is not very large but it is maintained very well. The rooms are not sound proof as we could hear the lesbian couple down below us going through their break up and every word of their argument. The staff was extremely friendly and very knowledgeable about the area.

It's a place to those who don't need fancy, only want to rest after a long day hanging around the city. The room is pretty good, the bathroom's door doesn't have a lock and the internet is quite weak, but it's okay for me. Despite the quality of the place, I love the staff here, they treat the customer very well. The mechanic guy is very nice, he ran all the way around the motel to fix the problem for our room, even though it was 107 degrees outside; I forgot a stuff of mine there, and they held it on until I got someone there to pick up. I really appreciate what they have done for me.

The fan in the bathroom sounded like it was about to attack, it also looked like it was going to come out of the ceiling. Above the sink there was a towel stuffed in the ceiling it also looked like there was rust or something up there. The plug with the microwave did not want to work unless you held the cord a certain way because it looked and felt like it was going to come out of the wall. Parking is small. Staff was friendly though, we stayed there to be close to base.

Defintely decent hotel for price! Very friendly staff, Pet friendly!, secure, within very short walking distance from one of Lackland's gates and also several places to eat or drink. I will recommend to others. Having stayed here a week, the only people who give a horrible rating are locals that bring drama on the premises — — which is not tolerated because they try to keep a standard to be family and military friendly.

This place was neat and organized people available 24/7 for whatever you may need. There is no partying or fighting allowed there as well as Noone having multiple cars come and go. Comfortable and allows pets. All people who work there are polite and sweet. Also far enough away from a highway that you don't hear it right outside your door. Nightly security checks done multiple times a night.

Room smelled stale as soon as I walked in. Noticed it was the mold in the heating/air unit after a few nights which is what gave me a horrible sore throat and cough and phlegm in june so I highly doubt it was a cold. There was a dead cockroach and another alive walking around the dirty floor that had hairs from previous guests still there, shower head was awkwardly low for me 5'11" also the mini fridge was dirty and had hairs in it. I didn't swim in the pool so I can't say anything about that but the hotel is right next to the Lackland base gate which was nice but it's absolutely worth it to get a pricier hotel a few minutes from base unless you really have no form of transportation. I will not be staying here ever again.

In very good condisiones.

Absolutely terrible. Beds were lopsided. No batteries in the remote. No ice bucket so the receptionist gave us a bag. No full size towels so we had to use their pool towels. I found a roach when we first walked in. A phone but no phone jack and only one outlet to charge the phone that was by the TV and barely held the charges. Only perk was it was right beside the AFB entrance. The ONLY perk. Also. No hot water.

READ THIS … it's a dump. Zero stars. NOTHING good to say. Bugs, dirty, delapidated furnishings, uneven floors, fire hazards at the power outlets, and never a hot shower. This place should be leveled to improve property values and so that the location is made worthwhile.

Been me as Nigeria I really appreciate it and I recommend it for Africa students coming for training at lackland airforce base.

Where to start… Well, front door didn't close flush to the door jam, carpet was sticky so don't walk barefoot on it, one of the lamps didn't work, good luck finding an available power outlet, bedding on one bed didn't match the other, one of the sheets had a heavy baby oil like stain, loose wiring junction boxes 240v, toilet was loose and not anchored to the floor properly and would shift, bathroom light fixture had no cover, mystery water puddle on the bathroom floor kept developing from not sure where (possibly the loose toilet)

Planned to stay for 5 nights for BMT graduation but both rooms we paid for had serious issues (bugs, dirty, poorly maintained, broken toilet lid, burned out lights, blood on walls, used soap in mildew filled shower, bugs)

At first I was afraid cause all the bad reviews I saw on this page. But during the time I stayed here I had no problems at all. No bugs and I had hot water. I'd stay again. It's basically next to the Air Force base which made it extremely easy for me to walk and see my husband graduation :) For what I paid I definitely got a lot more ;)

Please read this if you're planning on staying here for your air man/woman graduating. Has no hot water, roaches, smells. With any cheap motel, bad environment. I thought most of tw folks here was here for the graduation, nope, got a bunch of people who use this motel to drink and play loud music. Breakfast was not good. You're going to drive to the BMT no matter where you stay. Choose another motel.

This was the worst hotel I have ever stayed in and would NEVER make that mistake again! There was exposed wiring in the room, the room or bathroom was not cleaned well, the back of the toilet did not fit, the only window in the room did not open at all. The beem that held up the the upstairs walk way was rotten and breaking away. The best thing about the hotel was when we left.

Very good experience. Book for the graduaccion the airforce and my sister is so close that I could walk to the acts on the base. It has lots of shops nearby and the room is clean. Hot water and q all need to be comfortable 1semana, the beds large and comfortable with plenty of pillows. Rich breakfast. And by staying there we had a discount on the taxi to the airport. Very satisfied, come back. Only that should make a bilingual in the resepcion.

This is by far the worst motel I've ever seen in my life. We came here in September 2015 for our daughter navy graduation and its very infested with roaches. They claim to have sprayed today and brought me a can of raid. I stayed up all night spraying roaches and a few spiders. They don't even have porn and the water is like warm not hot. I'll never return.

Quotes one price, then charges another.

This is the most disgusting hotel I have ever stayed in. The conditions are deplorable, there were roaches & left over remnants of other guests who stayed before us. The bathroom was grungy and the room smelled like smoke and dogs. It is a shame it is so close to the Air Force base staying there almost ruined our trip for my son's graduation, this is nowhere near a 2 or 3 star hotel it needs to be closed immediately!