Econo Lodge Utica

Inn

The towels had blood and something else on it. Was a non-smoking room but reeked of cigarette smoke. The shower was not cleaned nor was it fit to use. It was definitely not worth what we spent for it. Clearly not fit for people to stay there and no effort at all put into cleaning. Even though we stayed not even 5 hours just to rest it was horrible should have kept driving and stayed somewhere better.

This place now ECONO LODGE no more other name people are very friendly price are cheaper then other hotels we found best deal in eleven miles they are up dating rooms you must see other comments and pictures they are changing hallway flooring boxes their I was scared to make reservation but when me and family get their I want to see the room they show me two rooms both was great Wood Flooring no allergies smell good see and believe ones again best rate great people I hope you will enjoy thanks. God bless you all.

The room itself was fine : clean : hard wood : but very poor to little breakfast : lobby very old fashioned & hall carpet was old shabby looking — nice customer service — let us check in early!

I stay here when I come to town 3-4 times a year, staff is always friendly. The room I stayed in was all new, beds more comfortable than last time, heat does work! I recently stayed for 2 nights at a very fair rate and yes they are under construction making upgrades, can't hate on them for that!

My husband, and I stayed here last night. It was late, and we just needed a place to crash for a few hours. We received a very cold greeting from the receptionist. She was miserable, and seemed so annoyed. We went to our room, and it was absolutely horrid for paying almost 100 dollars for a 3 hour stay. The bed had hairs in it, pillowcases were stained. The night stand was dirty, ashtray was still dirty. The tub, and shower were also disgusting. The toilet didn't flush. I have worked for many choice hotels as a receptionist, and a housekeeper, and I was very dussapointed at not only the state of the place but also the lack of care, and kindness the employee had. I'll pay the extra 50 to 100 dollars to stay elsewhere. As a choice employee, I should be able to continue on my faith in the chain, but unfortunately this place let me down. I really hope they can fix the issues here.

The employees were extremely friendly and very nice to chat with. The place is currently under renovation so my experience is not the same as future ones. The halls outside of the rooms were rather cold, however once we got in the room it was a blast of warm air. On first entering the room there was a chair right by the door that we accidentally ran in to. There was cables from the TV sprawled on the dresser and all of the outlets save for one we're taken. There was an outlet in the corner by the ceiling for some reason. The room was pretty average, however the beds we're extremely comfortable and the pillows were really soft. Only real complaints are the cold halls and lack of open outlets. The breakfast they consisted of cereal, honey buns, and toast from 6am to 9am.