Hammock Hotel Rochester Niagara Falls

Hotel

I think the price was too high for this room. The room was pretty worn. Cleanliness you can tell is not to priority throughout the entire property. The room was pretty dirty, the door looked like it had been pried open and busted in. The bed however was comfortable. The main lobby floor was horrible. I picked up glass outside from a broken light and took it in to the desk, the man told me he knew about it and already picked up glass but it was dark so maybe he missed some… Not possible this glass was almost the size of my hand and in the back main entrance. Breakfast was normal bagels, muffins, cereal, waffles, yogurt.

I really like this location. The convenience of having a Red Lobster next door as well as a Sunoco Convenient Mart saved traveling time. The hotel room was clean and comfortable. The front desk staff were kind and courteous.

Thus hotel don't deserve 1/2 star $99 is to much. It should be called a motel. Rooms have an odor spelled like piss and dingy outdated furniture. Tub was nasty.

Room was dirty. Thick dust in all of the corners, dust all over the shelves where they put clean towels. One of the towels was thread bare, had holes in it, and not sure if it was a stain or if it hadn't been washed. If I had not been so late by the time we arrived, we would have found another place to stay. We made the best of a bad situation, but will not be staying at this hotel again.

Sheets and pillows are stained (dried blood and lipstick) Furniture is very worn. We bought sheets, pillows and blankets at Walmart as we couldn’t find another available location and wiped everything down with Bounce dryer sheets. It is dark and smells bad.

The room didn't smell very fresh, and couldn't close the curtains to sleep. No instructions as to how to operate the 'behind the sheers' blind which we didn't know was there. Result = light in our eyes all night. Mattress springs old and pokey. Good breakfast, though. Receptionist not informative, not interested in our questions regarding the curtains' not closing… disappointing as we usually enjoy staying at the Comfort Inn and Choice Hotels.

Not too bad. Small breakfast area. Rooms were quaint. Hotel staff was very pleasant.

Booked 2 rooms. Rooms 206 amd 208. This place is disgusting to say the least. The sheets had stains on them. The desk chair was all stained and dirty. When we first got into the rooms they both smelled like cigarette smoke and the windows were open to obviously air it out. The room was dim, dank and dirty. Windows dirty. Bed coverings had stains and didnt smell clean at all. Our bathroom in room 206 was nice. Room 208 tub was filthy. Stained in the bottom tredding of tub. The breakfast was good and coffee was great. The elevator was falling apart and entry doors looked like jail doors. Rating this place a 1 based on the breakfast only!

So nice of them to give us a room right above the smokers area so we had to listen to people talk and smoke all night thank you.

Old outdated rooms, had to switch rooms because the toilet was clogged and air conditioner was broken. Small bathroom. Didn't smell clean either. Front entrance was unclean, floors dirty, windows foggy. Non smoking but person in next room was smoking.

Hotel is like a prison. Outlets don’t work. Iron had melted plastic on it almost ruined clothes. Hallways and bathroom dirty. Closet doors broken. Wallpaper mauled in multiple rooms. Will never stay here again!

Besides the odor of marijuana coming from the rooms of the other guests, we had a great stay.

We arrived here and the room smelled terrible. So the lady at front desk put up in another room. Went in the bathroom and found hair in the tub! Very nasty if I could give this no star I would!

We stayed here a couple of years ago and we were unhappy. Old hotel, in need of improvement, smelled of smoke, bathrooms were lacking, some outlets didn't work. We (accidently) booked it again this year for the same annual event and I was very concerned. But this time everything was completely fine! Still a dated hotel for sure, but everything was clean, no smell of smoke, room was fine, breakfast was good and James at the front desk was wonderful. After this year's good experience and the good price (the rest of our group paid way more at a nearby hotel), we will very likely book this hotel again next Feb when we go back.

Rooms were very nice and clean, food tasted pretty good but I felt that the staff could be little bit more helpful. Still really good hotel and would reccomend for people to visit.

Good price. Clean rooms. Nice staff. Breakfast was same daily… not great or bad. You get what you pay for. We enjoyed our stay.

I'll start by saying that before I even walked in I was met with the overwhelming smell of marijuana. Outside of the hotel, also as I walked in. Honestly, while in appropriate I normally would have shrugged it off. However, my 8 year old son was w/ me and kept asking me about the 'funny smelly' not to mention that there were serveral college's w/ their student athletes in the hotel; I'm going to guess they were playing local colleges. At least Paul at the desk was really great when I checked in. Room, was fine-ish. It smelled musty, the fan in bathroom did not work, maids did not leave an extra box of tissues (you know, for when there are only a couple left in the box) literally 5 tissues in the box. 1/2 rolls of toilet paper, we ran out faster because we has to use some as tissues. The whole weekend our bathroom WREAKED of cigarette smoke, whomever was staying upstairs from us was smoking like a chiminey — my son is allergic to smoke & has asthma. So much for non-smoking. When we left Saturday morning there was no one at the desk for me to speak to, when we returned Saturday evening from our day out, again we were greeted by the lovely the smell of marijuana at the door how welcoming! Out floor STUNK! Cigarettes & marijuana! At least we left this morning, breakfast was fine, basic. Nothing special. Typical hotel fare. Maid service was making rounds at about 10am, I went to ask for a roll off toilet paper. 1) No maid tO ask 2) No toilet paper in cart.

On a recent visit we were given a room that smelled like a cross between old sneakers and a gerbil cage. The toilet could barely flush and the maid service on day 2 came in but didn't make the bed. They have done away with replacing towels left on the floor, and have a policy of replacing them only every three days. While not horrible, it was solidly mediocre at best.

We stay at choice hotels whenever we travel and are usually quite happy. The front desk staff were very nice, but the room was dingy, smelly and the bed was uncomfortable. Disappointing.

Decent place for the money. No problems. Basic amenities.

Terrible smell greets you. Sticky floors. Dirty elevator floor and walls. Aluf receptionist. "Pot" like smell on the third floor. Musky smell in the rooms. Dirt greeted us in the bath tub. Breakfast standard. Area wasnt kept clean during the busy time. Shared my concerns with the receptionist but nothing was done. An overall very disappointing will never come back. Don't recommend at all.

Since it was the evening it was nice and quiet. Asked some questions and they were polite about it. I wouldn't mind staying overnight there.

Convenient to all amenities, restaurants, spacious room, good breakfasts, but their egg patties were tasteless and the bathroom was very small.

I've stayed here several times, but this will be the last. It's run down. My bedspread had something on it that looked like s**t. The Wi-Fi is so slow, it's practically useless. (Under 4 Mbps) Desk chair was broken. It wouldn't adjust higher than 12 inches off the floor. Staff is nice, but can't fix anything.

Paul, the desk clerk was awesome. I only wish I could be as happy with the hotel itself. There was a constant smell of smoke in the hallway and room (516). When my husdand and I walked into the lobby last night, it reeked of cigarette smoke. The hotel is supposed to be 100% smoke free but that definitely was not the case. Water pressure in the shower would slow to a trickle making it aggravating when trying to wash my hair. The carpet is very dirty. Our feet were filthy when we stepped in the shower. We do appreciate that our bill was adjusted because of the water pressure issues. That was a very nice gesture.

Jamie at the front desk is great. We had to leave at 5am for a fishing charter. Jamie made sure breakfast was ready for us at 430am. Breakfast is very good. Get a room on the back side if road noise keeps you awake. Great value! Thanks again Jamie.

Clean. Quiet. Comfortable.

Great stay and great hotel environment.

The complementary breakfrast and other amenities were up to par. My only complaint was that there was a strange smell throughout the room. Not sure if it was the air conditioning unit or something else. Otherwise, it was nice for the rate per night.

Decent place decent price.

Beautiful room, nice to have a fridge and microwave.

Didn't stay there parents did. Pretty meh hotel.

The staff was wonderful and welcoming. The rooms were clean and tidy, but the furniture was quite beat up. The curtains don't close. The bathroom was tiny. Breakfast was average. I was not disturbed.

The staff was very helpful in addressing our requests.

Hotel domir, cannot be with a bad odor to sigarro in all the Hall and the elevador. No what I recommend anyone k do not smoke.

This place is wonderful! Me & my bd Ric stay in here all the time we loveee the jacuzzi!

The staff is very unpleasant and housekeeping isn't to be trusted.