Review of Hilton Stamford Hotel & Executive Meeting Center 3*

Driving up to the hotel, it looked nice. My Husband, and our two Kids, and myself were excited after driving all day to go check in seeing as how the photos of the hotel looked nice. The front desk clerk was friendly but explained to us that parking was $15 a night which we did not anticipate. The parking garage is dark and creepy and so tiny, our SUV barely fit. We notice the hallways and decor in the hotel is very dated and had a bad odor. We get to our room, and instantly notice how dated the room looks, but we didn't inspect it too much because we still wanted to get cleaned up and go eat because we were hungry. As I got into the bathroom to shower, I noticed the mirror had toothpaste on it and was very dusty but I proceeded to go take a shower. The shower knob got stuck and I couldn't change the temperature or turn the faucet off. I called my Husband in to help me, and with some force he was able to move the shower handle. As I was showering I looked up and at the fixtures, they were disgusting. There was mold all over. I quickly showered as it was getting late, and my Family all did the same. We were very upset that the room was gross, but we did not even know just HOW bad it was until later on. We went downstairs to the lobby at least happy we were finally going to get to eat after traveling all day, except our room would not lock with the key, after several attempts, we decided to call down to the front desk and they said they would send someone up… we waited over 5 minutes and called again, and the person who answered the phone sounded annoyed we were calling again and said "yes someone is on their way", after about two more minutes a man shows up and has a key of his own and he was rude to us and told us to use our key to lock the door, which we had tried several times already, but when he used his, it all the sudden worked… then we told him we tried that already and with a snide attitude said a very racist statement which did not even make any sense. We get down to the restaurant, there is no one even there to greet us. After we finally get seated, the menus were dirty and sticky. The glasses on the table had smears on them. There was no menu items for Kids, so we asked if we could st have some pasta with butter on it. We had two quesadillas that were worse than from a gas station, two bowls of cold overcooked pasta with butter, 4 glasses of wine, and the Kids each had a dessert= $210! Worst dining experience we have ever had. On top of that when our Kids were simply sitting at the table next to us, the waitress looked over and actually rolled her eyes at our Kids! She was extremely unfriendly the entire time. We went upstairs upset and feeling nauseous from the food and our experience so far. When we went back up to the room because we needed to get up early as we were taking the Kids to NYC for the first time. We went right to bed, but after our trip to the city which was fun, came back and really started to notice how dirty the room was. I will be attaching photos: The walls and lamps are all stained and old looking, warped and extremely dated. The lights on the ceiling are all rusted and very dirty. Under the bed, there was things that are not ours, such as a lighter and whatever else, looked very gross and not vacuumed in a long time. The tub fixtures are broken/cracked and moldy. The toilet bowl was the grossest thing I have ever seen! Mold all over the shower and ceiling. The emergency sprinkler in the room near the ceiling is very dirty and rusted out. The vents in the room were disgusting, dirty, and mildew. The shower head was FULL of mold and rust on tub faucet spout was green and rusted. The floor had dirt and mold in every corner and in the grout. The emergency alarm was sticking right out of the wall! I would bet not even functioning. My Family and I are extremely disappointed in our stay. I would never recommend this hotel to anyone.