Review of Ambassador Hotel Milwaukee, Trademark Collection 4*

Nathanial R.

12/17/2014

Respond
8/10
Hotel Very well put together hotel with a artistic/historical feel. Modern is its own way, but still reminds you of the long history tied to it. The elevators are older by having the close door act as a push door rather than an automated sliding one. It does have a basic gym in the basement level and no pool nor hot tub. However, the office center is excellent as well as the presentation room if you plan on meeting any clients at your hotel rather than in the office. Staff Throughout my three day, 2 night, stay, all of the employees that I dealt with including my complaints for having a late breakfast were so forgiving, professional, and extremely friendly. However, the night staff is not the same. I called down to the desk to adjust my delivery time for by breakfast to an hour earlier and I felt as if he was pushing me off the phone with short responses such as "yup, alright, whatever, sure, no problem, see ya. " This was a rather large disappointment in comparison to the great service I received throughout the day. Cleanliness Room clean, no smell, no smoke, no leftover residue. Blacklight test A+. Food Expensive, as you would expect, but the grilled cheese is actually a great afternoon/late night item to order. I also ordered a steak for dinner one night and that was a delight. Snacks are provided in the room via a mini bar, but those two will kill the bank really fast. It was also a nice shock for the person whom delivered the food to insist on setting it all up for you in your room as I was never really used to that, but really made me feel as if I was being taken care of and welcomed as their personal guest. Area It is located across from a college campus which brings nice scenery from the windows however it is heavily mixed in with a bad area of town. On multiple occasions I was asked for money as I was walking out to my car via people soliciting at the quicki mart right beside the hotel which I do not recommend going to — — just take the free shuttle or drive a few blocks in the opposite direction to a Walgreens, much safer. Bar Got a few mixed drinks and the bartenders did their job. That's all. Not very social people as you would may expect. I attempted to crack a few jokes, but I felt they didn't even acknowledge me. Overall, the front desk day time staff and the main restaurant hostess were fantastic in every way, shape, and form. Hotel is really quiet too and I never had a disturbance while writing this review or working on personal items for my business trip.