Motel 6 Chicago Southwest - Aurora

Inn

Quite a dirty and old room. No shampoo provided. Dunno about the standard prices but it seemed quite expensive. Staff was kind.

A long-time returning customer lost… been going to this location for three years but today was the last time. Over the years there has been a slow decline of service, room cleanliness and mechanical decline. A month ago got a room one the first floor (back) that smelled heavily of sweat and the bed supports broken. Didn't complain and got thru my week stay. Now this month got a room on second floor (south side) that smelled like pot; okay ignore. Tonight returned back to the room… smell of pot still and A/C stopped working and bathroom exhaust fan when turned on screams (metal on metal). Got a new room assignment (handicap room) — A/C works at 76 degree and super slow fan speed. That was the straw that broke this long-term customer's back. Not returning — business lost forever. Positive note: the front desk staff in the evening are really helpful and understanding.

Desk clerk was friendly and seemed knowledgeable. Rooms were HORRIBLE. Bedspreads looked dirty. Stains all over them. Towels had yellow stains. Floors were dirty. Hair in the bathtub. Room wreaked of cigarettes and musty orders. Tom Odell should be ASHAMED of himself for letting his motel chain fall apart this way!

The worse room (227). Floors were lifting. Bathroom door does not shut. Bathroom fan extreme loud. Toilet water running on and off continuously… also loud. Shower stall had hair stuck on it.

Room wasn't clean, pain to check in, and apparently so much happens there's a patrol on site. Rooms were cheap only positive. Internet cost extra, some sites say free breakfast, it's just coffee.

Not super clean. The desk clerk was super nice. It was ok for $50.

The stay was ok. The room was in decent shape. Their houskeeping staff does need to learn how to clean their rooms better though.

Laura at motel number 1147 was very kind, professional, and proficient to our needs. She offered suggestions on where to visit on our stay and was always available for our questions. Thanks Laura for you hard work that you do gracefully.

Fair place to stay if you need to save money. Clean and good service. No breakfast. Near Chicago Premium Outlet.

Early Check-in was great, property could use some updating. Furniture in room is dated and floors need to be replaced. Staff was very friendly and helpful.

This place is great if you want to treat your man to a kinky night out. I know I did! He loved it!

A few times I had to get my key card redone it wouldn't work & was no where near my cell or a magnet. You should have do not disturb signs for the door,

The rooms were very neat, the person at the front desk was super friendly and the price was very affordable. Had a nice stay over there.

I think having a microwave and fridge would be a great update. Over all my stay was fine.

I was there for like 30 mins but it seemed okay, wood flooring is always nice but there was also a strong smell of cigarettes tho.

Stayed here Dec 23 due to it being directly across the street from outlet mall so the location was very convenient. Was checked in by Norma in the afternoon she was very friendly and polite even directed me to where I could go to get some food nearby that was good. The outside parking lot and such isn’t great but the room I got was clean sheets were clean and overall comfortable for a quick stay. Very pleased.

Manager was very helpful with giving us directions to local attractions and even gave us great travel tip advice for downtown Chicago attractions. Thanks for all the help. Extremely friendly staff.

Very good service, room clean, will be nice if could give better price for all week stay, but was to much other than that very please thank you.

Unbelievable noise from C Club across the street. No sleep due to incredibly loud music! Called front desk twice — they refused to call police. Loud music is clearly a public nuisance. Will NEVER stay here again! Will ask for refund. Heed my advice and just keep driving. Deserves 0 stars. Drove 9 hours to get belongings out of storage to take back to new hometown. Will probably take 2 more trips to get everything, but will NOT be staying here again. What a nightmare. Exhausted from driving, and then have to put up with this unbelievable noise. Will spend the extra money next time and stay somewhere decent, clean quiet and safe. Update:. Front desk had so many complaints from other guests, they finally called Aurora PD. Music noise actually got worse after PD supposedly told C Club to turn it down! Other bad news: Ants in bathroom. Homeless man rifling through trash can right in front of office, then followed me in to office to get coffee! LESSON LEARNED — NEVER AGAIN.

I had a good stay. Staff was helpful and friendly, and rooms were clean. The ice machine and vending machine were out of order which was disappointing.

Very nice ladies at front desk, except Norma she kind of had an attitude in morning when I told her I needed to check in another day, but Sandra and Stephanie were the bomb.

The lady Norma at front desk is always fast and friendly. Need to make her manager! Not the new manager he sucks, inappropriate. Calling guest snoop dog, yes we hear you! Trucker knocked out electricity, no cable period, and young girl working evenings is useless. Called me rude when we had no electric or lights or hot water. Where is my refund? Free night? I'm never compensated at this hotel. Even before when maids left my door open! When you gna make this up to me? Hire a manager who is around!

Motel 6 is always a dump. I tried one again because I was 400 miles from home. This one was no exception. First thing I noticed was the super hot room. I worked with the air conditioner, but had no luck. The dials were all smashed off. I wasn't there long, but did notice all the floor tiles curling up. I returned to the front desk and asked to examine other rooms for working AC. All she was willing to do is give me another room. I asked her if the AC works in the replacement room. She said, "I don't know. I don't go in the rooms. " Long story short. The AC was not working in the second room. At least it had control dials. Then she said to me, "I can't keep putting you in different rooms. It looks bad. " As she started to find another key, I stopped her. I got a refund and went next door to the Fox Valley Inn. That review is coming soon.

The rooms were clean, staff was friendly. We got big size room with 2 full size beds. They changed the bed sheets and towels everyday. The plus point is location, very near to many restaurants, Chicago premium outlets, Walmart and many more sightseeing places. Free parking. My kids enjoyed a lot. The only negative we found is Wi-Fi, we have to pay $ 3 or 5 everyday, which is annoying. They should have more channels on TV. Other than that great place stay for great price. We love to go again and I recommend my friends and everybody. Nearby Papa Bear restaurant is good.

They are updating hotel right now but still plenty of rooms available and the price was low. No breakfast but they have coffee. Right across the street from the outlet mall so a good location and the price was right. Ample big truck parking and a close location to get on your way without the issue of trying to find parking at a truck stop. The televisions need updated but other than that not a bad place to lay your head for a night or two.

Stay on 05/27/17. Good Overall stay. Location was great. Front desk staff was great. Room was good. Only issue is dial was missing on the air conditioner. I used pair of pliers to turn the dial to turn the unit on. I notified front desk of issue upon check out.

Sandra gives amazing customer service. She is a star employee and deserves to be recognized! My boyfriend and I stay here often and her along with the other staff members we have met are always accommodating. Don't let the outside fool you for a budget stay this is great. Only improvement would be a fridge and/or microwave :-).

I constantly go to motel 6 and I never have a bad experience in any rooms, also the employee that works at night shift her name is sandra she always gives great customer service and always makes me feel comfortable everytime I rent a room at motel 6, 2 thumbs up for her and motel 6 :)

Decent one night place to lay your head. Rooms clean, nice tvs, etc… don't stay here if you have a warrant, they run with local police.

Customer service was awesome. Pet friendly which was great. The room was clean and had some modern updates and did not smell or look questionable. Reasonable rate. The internet access needed to be paid for separately and did not work that well.

There was very low water pressure in the room, no towels till we asked for them, and the entire room just seemed dirty… and then there were the very suspicious stains on the comforters on the beds, and black hair on every pillow… my hair is red and shaved bald… wasnt mine… just overall a disgusting uncomfortable experience… its hard to sleep without touching the bed.

Oscar torres you soumd guay af dude complain much?

Location good but Very disappointed when I arrived, ants were crawling around in the bathroom and the sink and toilet clogged up. When we asked for another room due to the issues, we were told that we would have to wait until check out for others but by then the maintenance will have been there and fixed the problem. We left and returned after checkout times and NOthing was done and no documentation from the previous clerk so they gave us another room. Won't be back! Oh P. S. PLEASE revert back to carpeting because laminent wood flooring is NOT the way to go! (slippery, dirty, tracking from shoes)

It was not a pleasant experience. I requested a Non-Smoking room and when I walked in the room, it smelled like cigarette smoke. The shower was not clean, there was a woman's hair on the floor. I called and complained about the smell and they said they could give me a air freshener but that's about it. I asked to change room but she said I couldn't. As I was about to take a shower, I noticed there was no soap in the bathroom. I checked by the sink outside of the bathroom and there was no soap. I called the front desk and she said I would have to go to the front desk and pick up a bar of soap. I had to get dressed and go down 3 floors to get a bar of soap because they said they could not bring it to my room. I did not stay the whole night because the smell of cigarette smoke, I was very uncomfortable. When I checked out I let the person in the front desk know and she said to call back the next day and let the manager know because there was not manager on duty. I am never coming to any Motel 6 again. You have lost me as a customer forever.

I came early morning and paid for one night. The attendant was nice and got me a room quickly. The third floor room I got was perfect for the price. The bed was soft and comfortable, the shower had functioning hot/cold water, toilet worked fine, the TV and remote and no cigarette smell. Overall the room was nice and clean. Since it is a 1-star place, nothing is provided except towels and two bars of soap. Everything else cost extra. I had no issues when deciding to stay and pay for another night. Both morning and evening attendants were friendly. I handed her my room card and checked out quickly.

Best value of your money. I would like them to include Wi-Fi in the same price rather than charging $5 for it. They also did not provide fridge and microwave, so your dependent on food delivery service. Good news, they have a good resaturant and Quiznos sub nearby.

The front desk staff (Flor and Alton) were sooooo very helpful. Rooms are clean and this a very happy customer.

I did not stay at this Motel 6, but fantastic customer service is present here. Specifically by Flor, the receptionist, who was so kind to every customer and was generous to lend me her charger when I was stranded because of car trouble with a dead phone. I was in the lobby for a few hours and noticed she was nothing but pleasant and helpful to the customers. I would say she is absolutely deserving of recognition or a raise.

Budget friendly good staff clean room and pet friendly.

Great motel! It's like a home away from home. Didn't burn a big hole in my budget either. Room was clean. Internet access was reliable. Only drawback was that the TV remote wasn't working properly because the batteries haven't been changed in a long time, but that's no big deal. It's great that they enhanced safety and security measures at this motel. Will definitely come here again.