Review of Terrace Garden Inn 2*

Head housekeeper's complete disrespect for my service dog and me made me check out several days early. I went to Florida for medical treatment and only needed a room for rest and that did not happen. I hate this hotel and their complete lack of service. I wasn't expecting much, but even the basics of renting a room were terrible here. Its like the staff were trained to go out of their way to make life difficult. I had to have my key card re-keyed every day, sometimes TWICE in one day just to get into the room! Not only that but I had to go though a fight each day to have the room made up. I wasted between 1-5 hours a day trying to get the room refreshed. Its not an extravagant room… just concrete walls, hard floor, and beds. They cleaning staff seemed so afraid of my very well behaved dog that they would knock on the door and move two doors down as we would talk about making up the room. I would take my dog out upon request when housekeeping knocked to "clean" the room, only to come back an hour later and find NOTHING done. The WORST PART was the way the staff suggested everything was my fault. My fault for owning a dog… the head housekeeper even attempted to make my dog lunge at her (failing miserably because my dog is wonderful. So proud of her. ) She shouted, flailed, and bounced around like a maniac-the head housekeeper, not my dear dog. My fault for carrying it with my cell phone when I commented on how they may have gotten a bad batch of keycards… and I know its crazy, but I don't carry a cell phone or electronics on my person and told them so. They insisted I must have, and probably forgot that I did. Nope. My fault for not being a "regular" and knowing the staff personally so I could get service. When the head housekeeper deliberately distracted, no, assaulted my dog, that was it. I checked out immediately. They did not make that easy either, and attempted to charge me for the rest of the week that I had booked even though I left early.