Review of The Gold Lodge 2*

My family and I stayed with the Sonora Gold Lodge and we were thoroughly disgusted with the room. The floor was so stained and smelled sooo bad, I think the carpet is at least 20 years old. The beds were filthy, the actual mattress was very dirty. The bathroom floor was caving in around the toilet. We thought it was going to fall threw. The towels were very stained and sheets dirty. The a/c is held up by duct tape and no knobs to change the settings. The pool was green and gross! They advertise a pool and spa but they were both closed, and look like they had not been used in years. There was no soap, or shampoo available as well. The room smelled like it had something rotting in it somewhere. Also, when I called I was told a lower rate than the one charged on arrival. I think it was because all other motels were sold out. The bathroom window had no screen on it and I could not open the window for air. It is very obvious that the rooms have suffered neglect for many years. The water was luke warm at best. My child ended up sleeping with me with the lights on to try and prevent getting bit by bugs. We would have stayed somewhere else but all was sold out and it was a family emergency. I would NEVER stay there again or suggest it to anybody I know. The customer service was the only positive thing. The manager explained the owners were getting ready to remodel the place, I suggest they bull doze it to the ground and start all over. I have never wrote a review before, but this motel was so bad, if I had to do all over again I would have had myself and my child sleep in my van. When I asked for a partial refund, I was told they would credit 20.00 to my card and it never happened. I would not even take my dog there to stay again!