Review of Argonaut Hotel, a Noble House Hotel 4*

My husband and I just returned from our trip to SF. We actually left a day early because the hotel really felt like a prison despite the fact that we knew we wouldn't be refunded for that night since we booked through a 3rd party vendor. The lobby/hallways are dark and unless you pay top $$$ for a room with a view, and I mean top $$$, the other rooms are like prisons. We did book through a 3rd party and still paid over $300/night and our rooms felt like a jail cell. The hotel should be ashamed to charge anything over $150 for the rooms with no view. Our windows were right across the window of other rooms, we couldn't even open our shutters because we can see into our neighbors room. The service was even more disappointing. When we checked in the comforter cover had 3 stains on it, so when we headed out to dinner we asked the front desk to send someone to change the sheets. We got back to find a crumpled up comforter on the bed. We called for a manager to come see how our request was honored, she quickly apologized and offered a $40 credit and said she will send someone right away to make the bed. She doesn't understand why they left it all crumpled up like that, not even folded let alone made the bed. A few minutes later a young man showed up, apologized for perhaps misunderstanding the request. He then asked us if he should make the bed. I responded with yes please and changed the sheet that's dirty. He left to get the sheet and returned. When he started to remove the old sheets, he said that he will do the best he can but he doesn't know how to make beds really. I asked him what his position is at the hotel, he said he's maintenance. I asked him where housekeeping was and he said they leave at 5pm. Really a 4.5 star hotel doesn't have housekeeping after 5pm. After several minutes of him struggling to put the bed together I really felt bed because it's not his fault. The manager should have never sent him to make the bed she should have made it herself. I thanked him for trying and told him we'll take it from there. Overall this hotel is barely a 3 star hotel and we've stayed at our shares of 3-5 star hotels and absolutely experienced better. Don't let the free happy hour fool you, for the price and what you get I wouldn't recommend this hotel. The only good thing is location.