Review of JW Marriott Phuket Resort and Spa 5*

Treatment: the spa experience itself is fabulous! I like the spa rooms a lottttt. The one I went to had 2 bed good for 2 friends going or a couple going. They also had an outdoor bed that you can lay down on after your spa treatment. They also had a shower cubical and a bathtub for you to clean yourself after if you wish to. However the treatment I had do not recommend cleansing afterwards. As the essential oil should sit as long as possible on your body to give you the aroma and nourish your delicate skin I chose the ginger scrub which really rubs off your deadskin and the 1 hour massage after just sent me to heaven. It was sooooooo relaxing and warm haha my bf chose the aloe vera which didnt send him to heaven lmao. It was way too cold apparently. Because you're in the aloe vera wrap for an hour with no clothes on haha. However it did ease his severely sun burnt skin! Spa service: the service at the reception wasnt as great as the spa treatment however. The lady wasnt smiling much, and shes not exactly patient either Hotel service: we actually stayed at the adjacent marriott phuket beach club and went to the JW marriott for spa. So when we got to the massive lobby we're not sure where to go. Someone directed us to go downstairs, so we did and we couldnt see any signage, so we asked a staff where the spa is and she pointed us to a certain direction where all the houses are, so we did but we went to the beach instead and couldnt find the spa. We asked another staff at the bar and he directed us back to the hotel… basically it took us more than 15mins to get to the spa which is somewhat ridiculous. I'd recommend any staff to actually walk their guests to wherever they wish to go if someone is asking for direction. Pointing is not a good idea.