Review of Hôtel Eiffel Turenne 3*

I would avoid this hotel. Some of the reviewers we're right about the hotel staff and how unprofessional and rude they are to guests specially Kamilya. They are unclean and dirty for one around their rooms and how they handle food. I have stayed their for 6 days and the first day is always welcoming and warm. But after that it went South where it came to a point we're they asked to change my own bedroom sheets as I noticed they were not changed. They are supposed to change them every 2 days and I had 2 connected rooms. When I noticed they are not changed after coming back from. Long day out. I went down stairs and there were 2 employees one them was Kamilya. I told her about the sheet and she kept arguing they were changed. When I told her that there are dirty spots on sheets and I noticed 2 days ago, she told well I can grab u new sheets and u change them. I am not sure how or who trained or hired this girl, but she as unhospitable and unwelcome as they come. I said I. Not paying $2000 on my vacation to change my own sheet and refused to change them. Second issue with this hotel is if they notice that your hand soap being used and looks good, they don't place new one just in case something happen to old one and sometimes they did not even place one at all when I was out. I went down again and asked about hand soap, surprisingly Kamilya and she kept asking me if I am sure there is no new one. The rooms are small as well as the hallways. No mininfridges in rooms unless u pay for rooms with views on 5th floor. So when I found out there is no mini fridge and asked how come, the reply was well we are 3 star hotel. For someone with 4months and 5 year old you need to have things handy for them. So we bought some stuff from market 5 min away and asked if we can have them. Placed in the hotel fridge. The older gentleman who we asked had now issues and was very nice and understanding. But when it was Kamilya shift and we asked her, she flat out said NO. I asked how come and she said my manager said so, when I asked who is the manager she I am a manager. I asked again is it you making the rules or there is another higher-up who is making decisions. She refused to give their name and after I insist she finally. Did. She was lying because there is no manager that was in the building and she just was a bit**. Avoid their breakfast because it's a rip off as you can walk 2-5 min and have the same for less then €10. Plus they prepare their so called breakfast with precautions about food safety as the personal wear no gloves or hair net to protect the food. The kitchen is extremely old and dirty with black spots all over the counter. I am not how the French health code works but they need to be shut down for such act.