Review of Hôtel Particulier Montmartre 4*

This is the first time that I ever leave a review for a restaurant online, but the Hotel Particulier Montmare provided me with such a memorable experience that I would really like to share it. I recently changed teams at work and my old team very thoughtfully offered me brunch for two at the Hotel Particulier Montmartre. So one Sunday, I arrive at the charming hotel with my invitation in hand. It was a bit hard to find, but I was soon under the charm of the house, the garden in front, and the greeting at the door. I showed the invitation to the hostess, who said the waiter would be informed and sat us immediately. As the main room was full, we were seated in a tiny room with two tables near the entrance. Cozy, but zero ambiance. You would think they could have kept us a table in the main room, since they knew we were coming at that exact time, as indicated on the invitation. The worst part about the room is that we were not often visible to the server, so we rarely saw him. It took 40 minutes before the first hot beverage arrived, after which the rest of the brunch began to come out at a painfully slow rate. In an act of solidarity, we shared bread baskets and other such items with the other table in the room as we eventually realized there was little hope of the waiter bringing us such things. I hope it was the waiter's first day, because he seemed permanently overwhelmed and stressed, bringing us the wrong orders and looking at us with exasperation when we asked for such annoyances like water. The brunch itself was quite average, in terms of the quality of the food. At nearly 40 euros a person, you expect an above-average brunch for an above-average price, but this was sadly not the case. Over two hours later, I couldn't handle the stuffy room and the terrible service anymore and just wanted to leave, even though we still had not received the glass of champagne that was included in the brunch. As we got up to leave, the waiter looked confused as to why we were not paying. Clearly, the hostess had not informed him of the invitation I showed her upon entering. As we left, the hostess, with a faint, desperate gleam of hope in eyes, told us she hoped to see her again. I dryly answered "We'll see, " which clearly meant no. As I exited, I turned to my friend and said that it had been without a doubt the worst brunch I have ever had in Paris, after living here for several years. As we walked down the street in Montmartre, about a hundred meters away from the hotel, rapid footsteps began to approach in the distance behind us. It was one of the hostesses from the restaurant, who caught up with us in the chilly December weather to tell us that my invitation had not been properly registered, and that I needed to return to the hotel to sort it out. Cherry on the cake. I showed her the invitation on my phone and offered to email it to them, which is outrageous since they emailed it to me in the first place, but she insisted I come back to the hotel. At which point I finally lost my temper and told her, in a nutshell, that there was no way in hell I was going to set foot back in what was undoubtedly the worst, most overpriced brunch in the city so that they could solve their accounting incompetence, which was their problem, not mine. And with that, I finally escaped the clutches of the dreadful Hotel Particulier Montmartre. When my former boss found out about this experience a few weeks later, she called the hotel and sent them an email of complaint, which they never bothered replying to. Which is why, months later, I take the time to share my experience to warn the brave souls of Paris to avoid this hotel and its terrible brunch like the plague. This beautiful city is full of amazing brunch places, no need to ever waste your time at this one.