ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV
coffee Coffee kitchen Fridge airwave Hairdryer Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels
Online Reservation:
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV
coffee Coffee kitchen Fridge airwave Hairdryer Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV
coffee Coffee kitchen Fridge airwave Hairdryer Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV
Beds: full double bed
coffee Coffee kitchen Fridge airwave Hairdryer Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels
This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window.
A great hotel to have a nice rest before long walks around the city. Hotel «Clearwater Suite Hotel» is located in Fort McMurray.
If you travel by car, you can park in a parking zone for free. The following services are also available for the guests: a massage room, a spa center and a doctor.
You can stop by the bar. Free Wi-Fi on the territory will help you to stay on-line.
Pets are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
Sports fans will be able to enjoy a fitness center. You can take your pet with you for the journey.
The staff of the hotel will be happy to talk to you in English.
There are other services available for the guests of the hotel. For example, a laundry, an ATM, ironing and press.
Please note that the listed services may not be available in all the rooms.
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is an alarm clock, a shower and a TV.
Nightly rates
from
Phone: +1 780-799-7676
Address: 4 Haineault Street, T9H 1R6 Fort McMurray, Canada
E-mail: info@clearwaterfortmcmurray.com
Number of rooms: 150
We liked the suite so much we decided to stay an additional night.
I’m actually still staying at the hotel… and the employees there, maybe not all of them but one of them for sure needs to work on customer service skills a great deal. Some lady calls and says that She was informed that I have a dog in my room to which I replied yes. She said well we have designated the first floor for people that have pets and that I didn’t sign the proper paperwork required when bringing a pet to the hotel, and that there is a 25$ charge per day. I …replied that I was unaware of this and that I did ask if it was pet friendly while booking the room over the phone. She replied to me in a very rude tone “well did you tell them you had a dog? ” To which I said, no I did not think I needed to be that specific… When I got to the hotel (dog in tow) why did your employees not question this? They saw me at least twice with the dog going to the room. You know what would have been a more professional way of handling this issue? I will tell you as you obviously need a crash course… “Hi sir, there seems to be a miscommunication with the booking, our employees here have put you in a room on the wrong floor as they failed to take notice that you had a pet (60 lbs dog) etc etc etc… TRAIN YOUR EMPLOYEES AND HOLD THEM ACCOUNTABLE FOR THEIR CARELESS ACTIONS, AS A CUSTOMER I DO NOT KNOW YOUR RULES AND REGULATIONS… maybe even have one of them attend a people skills course FFS! Room 305 if you want to argue this any further!
15:00
11:00
Visa, Mastercard, American Express
Information about the type of meals included in the price is indicated in the rate details.
Pet deposit is required. Cost: 500.00 CAD per guest per stay.
Pets are allowed for an additional fee. Price of accommodation: 25.00 CAD per stay.
Chargeable public parking available. Cost: 7.00 CAD.
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