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Clearwater Suite Hotel Clearwater Hotel Ltd Hotel
Cable TV is included in all spacious suites at Clearwater Suite Hotel. En suite laundry facilities are provided for added convenience. A fireplace is featured in select suites.
Offering on-site spa treatments and a sauna, this Fort McMurray hotel boasts a 24-hour gym and a hot tub. A lounge is located on site. A full kitchen and free Wi-Fi is featured in all self-contained suites.
Guests can relax and rejuvenate with a variety of services offered at the on-site spa. Services include massages, facials and body wraps.
A 24-hour reception is offered at Clearwater Suite Hotel Fort McMurray. A business centre complete with fax and photocopying services is available. Heated underground parking is located on site.
The property can provide more information about Northern Lights tours through Northern Lights Outdoor Excursions Alberta.
Nightly rates
from
Phone: +1 780-799-7676
Address: 4 Haineault Street, T9H 1R6 Fort McMurray, Canada
E-mail: info@clearwaterfortmcmurray.com
Number of rooms: 150
Reviews of Clearwater Suite Hotel 3*
We liked the suite so much we decided to stay an additional night.
I’m actually still staying at the hotel… and the employees there, maybe not all of them but one of them for sure needs to work on customer service skills a great deal. Some lady calls and says that She was informed that I have a dog in my room to which I replied yes. She said well we have designated the first floor for people that have pets and that I didn’t sign the proper paperwork required when bringing a pet to the hotel, and that there is a 25$ charge per day. I …replied that I was unaware of this and that I did ask if it was pet friendly while booking the room over the phone. She replied to me in a very rude tone “well did you tell them you had a dog? ” To which I said, no I did not think I needed to be that specific… When I got to the hotel (dog in tow) why did your employees not question this? They saw me at least twice with the dog going to the room. You know what would have been a more professional way of handling this issue? I will tell you as you obviously need a crash course… “Hi sir, there seems to be a miscommunication with the booking, our employees here have put you in a room on the wrong floor as they failed to take notice that you had a pet (60 lbs dog) etc etc etc… TRAIN YOUR EMPLOYEES AND HOLD THEM ACCOUNTABLE FOR THEIR CARELESS ACTIONS, AS A CUSTOMER I DO NOT KNOW YOUR RULES AND REGULATIONS… maybe even have one of them attend a people skills course FFS! Room 305 if you want to argue this any further!
Facilities
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Carpeted
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Express check-in/check-out
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Daily housekeeping
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Luggage storage
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Packed lunches
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Wake up service/Alarm clock
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Upper floors accessible by elevator
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Minimarket on site
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Wake-up service
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Soundproofing
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Outdoor furniture
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Air conditioning
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Balcony
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Iron
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Heating
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Meeting/banquet facilities
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Accessibility features
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Fax/photocopying
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Tile/marble floor
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Family room
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24-hour front desk
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Non-smoking rooms
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ATM/cash machine on site
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Non-smoking throughout
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Elevator/lift
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Iron and board
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Terrace
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Vending machine
Internet
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WiFi is available in all areas and is free of charge
Room Amenities
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Kitchenette
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TV
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Toilet paper
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Towels
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Free toiletries
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Private bathroom
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Sofa bed
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Socket near the bed
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Toaster
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Linen
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Coffeemaker
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Alarm clock
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Kitchen
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Shower
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Bathtub
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Tumble dryer
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Stovetop
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Dining table
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Kitchenware
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iPod dock
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Telephone
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Radio
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Cable channels
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Flat-screen TV
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Hairdryer
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Toilet
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Bath or shower
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Fridge
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Microwave oven
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Dishwasher
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Washing machine
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Electric kettle
Food & Drink
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Tea/Coffee maker
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Bar
Activities
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Hiking
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Spa and wellness centre
Swimming Pool
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Spa tub
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Beach/pool towels
Wellness
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Hot tub/jacuzzi
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Fitness
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Fitness facilities
Languages Spoken
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English
Policies of Clearwater Suite Hotel
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Check-In:
From 15:00
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Check-Out:
Until 11:00
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Accepted Credit Card Payments:
Mastercard, Visa, American Express
There is no age requirement for check-in
Clearwater Suite Hotel on map
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I've stayed here a half dozen times for work and I've yet to have a negative experience. The staff has always been consistently amazing, the lounge's selection of food is tasty without being overly complicated, and the rooms themselves are comfortable and very spacious! Highly recommended, if you need a place!