Cresta Lodge Harare

The Cresta hotel offers world best service. I recommend the place to the visitors who want best quality stay and friendly stuff who are willing to go extra mile to keep guests happy.

My wife and I needed to spend a night in Harare before driving back to Gaborone, Botswana. I suggested Cresta Lodge and we were pleasantly surprised. We were welcomed like royalty. Cheerful and respectful world class service. Clean hotel!

Beautiful, clean, friendly accommodation. The lodge is lovely, the amenities are clean and the staff are very friendly and extremely helpful. This was one of the best accommodations we have stayed in. Located just outside of Harare, the staff also assisted with booking transport. The restaurant food was also very good. Highly recommended to anyone traveling to Harare.

I am Zimbabwean woman from Bulawayo and I was appauled to see how prejudicial the service at Cresta has become. Having studied at the UZ nearly 16 years ago and attended many events here before, I am quite disappointed by the poor service. From waiting hours for meals to the meals being overly salty or tasting stale. This is not the Cresta brand I know. In addition, while thoughtful to include the "Mangwanani Akanaka" as a standard greeting, I believe care needs to be taken to not drive a tribal narrative as this is how it comes across. I hope branches across the country at least incorporate the regional local language. Khalanga in Plumtree, IsiNdebele in Bulawayo etc. If not. Consider how this taints the brand. The hotel managers tried their best to rectify my poor experiance with complementary breakfast & late check out, however my review would not be honest and truthful if I let it be altered by the reactive corrections done.
The rooms are clean, beautiful, semi morden and an excellent rate of $110/night.

Was here with our Cricket team — what excellent service! Thank you Cresta lodge team for the professional services, friendliness and accommodating all our unique needs since we had a group of children. Our boys and us enjoyed the stay — the food, the swimming and of mention is Under the trees breakfast — that option was the cherry at the top. When we had dinner on the third night — our waiter Leeroy was amazing — knew the menu and his recommendations were on point! Thank you again and see you soon.

Great location and service. Room was a little tired, but also fine. Hot water was very erratic so difficult to shower. Good for the price compared to other Zimbabwe hotels.

Beautiful place.
Modern furnishing, clean, spacious and comfortable rooms, and with all necessary amenities. My balcony overlooking the garden and pool was fantastic. Great pool and poolside area. Sufficient and delicious breakfast options. The staff are very helpful, friendly too.
It isn't the easiest thing to find a good hotel in Harare close to the CBD, especially during peak season, and there arent too many hotels of this standard in the area. We came here after a series of disappointments and were pleasantly surprised to find this gem. (December 2023)
Thank you to this facility and her staff for the hospitality!

I really enjoyed my stay at Cresta Lodge, Harare. I was there for a convention back in late August. Taku, front desk rep, was always ready with a smile and a very helpful attitude. I enjoyed interacting with her, and every one of the staff during my week long stay. I would definitely book another stay.

The place is nice and well located just 7km out of town. I really enjoyed mu stay. The restaurant served good breakfast and variety of supper including buffet.

Friendly staff, especially Brighton, who engaged in conversation. Pleasant stay. Great take on Eggs Benedict. Experience for dinner with In Room Dining was only shortfall. Took hour and half and three calls to get food with chips that were soaking in oil as clearly chef did not wait for the oil to heat up.

I had a very pleasant stay at this hotel. The rooms were exceptionally clean and well-maintained, and the overall atmosphere was nice and quiet — perfect for a relaxing stay. The staff were courteous and everything was just as expected. I would definitely stay here again and recommend it to anyone looking for a peaceful, comfortable hotel experience.

Great hospitality, the bed was very comfortable, the food was mouth watering and the staff were amazing. Breakfast staff were kind, funny 😂 and welcoming. Location is perfect. Quiet and peaceful place.

Lovely stay. There was some confusion with the booking via Expedia however the team sorted this out quickly and we ended up with a better room than expected.
Service at restaurant and bar is extremely slow, this could be worked on.

Very nice Lodge closed to the city center. Nice and peaceful garden with pool. Good sized rooms with updated bathroom. Perfect for vacation or Business. Big Lobby area with charging stations. Power is secured. Very nice, friendly and helpful staff. The whole area is fenced in and safe.

Good location closed to the city center. Good sized and clean rooms. Nice little pool with park like yard. Very friendly staff. Big breakfast buffet. Calm and peaceful athmosphere. Free Wifi available.

Thank you for providing us with exceptional hospitality during our recent stay at your premises. 🙏 Your staff, especially Brenda the lady at the reception, exemplified the epitome of service excellence with her warm smile and attentive service throughout our stay.
We appreciate your kind gesture and commitment to making our stay a pleasant one. We can't wait to return and enjoy your unmatched hospitality once again! ggaffa.

Hotel needs to look into their services offered which is below par compared to their room prices. The location and rooms are good. Costs USD 25 from airport to hotel. Bad vegetarian options. Better to stay in town centre where I believe has better dining options.