Victoria Hotel

Hotel

All the positive reviews left by the staff I know well since his wife works there as a maid because I say so ubiraetsya not very because busy, self important as time goes on. Internet poor catches using Rassegna is not very there are products expired also know as the food the staff and the wife constantly complains about the price for the room does not meet the conditions of the soul almost all of the flow sheets rarely changes. There was a time … don't want to pay more but to rent an apartment. The only thing that can be commended, it's the staff is always smiling and helpful.

I stay here not for the first time: to the subway 10 minutes walk, there is a parking lot, round-the-clock reception, rooms cozy and clean, well staffed: safe, hairdryer, little refrigerator, soap, shampoo, shower gel, sticks and cotton pads, shower cap, 3 towels for one, disposable slippers, bath robe, teapot with tea and coffee, air conditioning, which can be included even leaving the room in winter if cold, can even provide a heater additionally… The lighting is good, the sockets are enough. They clean it every day, they clean it well. Welcome bottle of water as a gift! One problem: breakfasts are bad, in the first way something else could be chosen, the last time that chose and loomed belly all day … Around early in the morning to eat nowhere, so you have to go to the center, and it already strains, you want at least a little snack in the morning, and then do business … for a hotel of such value, could already make breakfasts worthy! It is still bad when the room near the smoking room — all night smokers run to smoke on this balcony, mercilessly slamming the doors …

The hotel is like for me for 4 stars ✨ does not pull. Maximum 3. Breakfast is hearty, excellent and even varied. But apart from breakfast, the restaurant is terrible. Forest mushroom salad is a salad of marinated mushrooms. And veal medallions are stewed beef. The room is clean. But it's definitely time to replace the shower.

Nice hotel. A bit far from center.

I loved this hotel. Nice and beautiful apartment, polite staff, and most importantly, the prices are quite adequate. Loved their Finnish sauna, every visitor is sure to want to visit. The rooms are very clean and very comfortable. Thank you very much for such service and service. I recommend this hotel to everyone and put a good rating.

Ordered a sauna and hammam on from 18:00 to 00:00 about 20:00 Hamam stopped giving steam, called the Administrator, three times, each time we were promised to do everything, but in the end so nothing worked…
We demanded a 50% discount since half of the service (Hamam) was not fully provided but we were offered 20% we were disagree and the receptionist called the police in the end after two hours of trials decided to pay with a 20% discount that would not torment themselves All proceedings…
The most interesting is that there are a lot of statements of this kind in the book of complaints and none of them is answered.
The result, the services are not provided to the end, pay forced, evening spoiled, do not advise to go here, 400 UAH per hour and 150 for 6 + people, although the site another price of 370 per hour and 100 UAH, argued that baptism, but we have rested with 20.01 at 21.01. PS: In response to Victoria's response: 1) We persuaded to call the police for half an hour, this time 2) Sergey (Administrator) 3 (three) times promised us to make a hamam and we waited because we believed him, and you deceived us!
And about the complaint book with the same complaints and without answers, you have nothing to say? And where it is written that Hamam 20% of services? You figure out the numbers yourself? And about the prices, you probably also have nothing to say? Everything is clear with you and your hotel!

Very clean no noice from main way very peacefull and perfect position for walk around center of knarkiv.

Were with the company at the Victoria Hotel SPA complex. In general, I liked it-comfortable and pleasant: sauna and hammam, nice pool. Nothing fantastic, but everything is very nice. The staff is very friendly and helpful.

Hotel Victoria's Sauna club. Rested with them and want to warn everyone who is going to visit this institution. The staff is worse than the students, ordered a banquet, the chef prepares so that there is no desire. Therefore warn kitchen they do not recommend to order at all. They lost their belongings, they took them away. A day later they called again and asked to return other forgotten things, said that there was nothing left. Investigative! The staff is not only not competent, but also thrives in this hotel stealing and not good faith. You can visit the bath itself, but be careful, forgotten things to you no one will return.

Very clean friendly and cheap hotel near City centre. Excellent value.

Overall impression, the hotel is not bad, the room is clean and cozy, the bed is comfortable.
Cons: Very chlorinated water, after the shower has pulled all the body, without cream there is no. Towels in the bathroom with a pronounced smell of chlorine. The TV has not been able to turn on and see 2 remotes and Router there and the instructions include No.
The view from the window is terrible, half-ruined private houses.
In the room we had two, me and a partner, we have a double bed and for some reason a cot in the hallway in front of the front door!
It's not bad enough!

The rooms for their price are just super. In the rooms of the middle category and in the suite-a real jacuzzi. Thoroughly cleaned, clean terry Robe in all categories. Do not fill 200-300 UAH and take a category standard, not a con. Thanks, massage. A small but cozy restaurant with a very good breakfast-better to have breakfast here than in the center. Recommend. Solid European 3 stars or our 4, but this is all a small hotel. Quiet.

The room and bathroom were excellent. The location is great, quiet, cozy. Close to the city center. With colleagues were in the Bath, very pleased with its presence in the hotel. The breakfast is excellent, the staff is very polite. Recommend.

Arrived at + 36. The room was clean. The temperature in the room was + 32. He asked me to relocate without talking to another number. The air conditioner was already working, but any attempt to set it up was unsuccessful. Ihad Fun started when I tried to turn it off. Yes, he was turned off, but he also continued to make noise, krjahtet and make different sounds. To the question at the. I was told that the common system at the hotel and until all the air-conditioning turned off, that noise would continue. On the next business day, you have a batting head from lack. If you don't know how to sleep in the faulty air conditioning. On staff: I didn't see the problem, everything I asked for and what they could do, they did. I don't understand why reception is sitting with open doors and outdoor air temperature. 24. There is a strong attitude on the part of the owners towards the staff. However, the savings on maintenance of numbers. The breakfast was very good. A very responsive girl. Rooms are clean. Cleaning: 4 + (cleaned beautifully, but tossed and no soap returned). Number Status: 3 + (unserviced air conditioning, chippeding a shower cabin, robe that I didn't dare to wear). Standard Layout: 3 + (very narrow). Internet: 4 +. Can I come back here again? Of course not.

It is in the middle of the city, quiet place. Close to the bus stop, 10-20 minutes to four different subway stations. Large area, near Embankment. An attractive look.

Ok. But they don't grow. Nothing has been updated in the last six years, but it's a super hotel.

The location is very good. The rooms were clean and comfortable. I'm happy to stay in it more often and recommend it.

It's not about the rooms, it's about the bathhouse. I wanted to get warmed up in the Hamami. Ordered it in advance. Turned it on like 1 minute before the parish. In three hours, the stone never was. Crouched. The question of reducing the price in connection with this unpleasantness has been denied. I don't recommend it.

The wedding was celebrated at insanely good. Unforgettable beautiful pictures and romantic night with well decorated with numbered candles, champagne and fruit. Thanks, that helped to make this day unforgettable.

Bad works TV not turn on Wi-Fi.

By the standards of Kharkiv are very cozy and nice hotel with great amenities club and restaurant.

We use the services of the groom wedding package, which ultimately did not regret!
On arrival at the hotel we were waited nicely decorated room with champagne and fruit
in the end, the wedding night was like a fairy tale!
Sutra us in the room have filed and free dessert is so delicious!
Also in the bathhouse had time to relax! Anyone with a festive event is planned-I advise you to celebrate it here!
You won't regret it, that's for sure.