Masheda Palms

It was a fantastic experience the food was amazing and the services was so amazing I would really love to go back and we were even able to paint very well the food had a fresh taste and wonderful look the beds were so warm and soft and the staff were so welcoming if u would like to go for a fan, home away from home, calm and luxurious place Masheda Palms Resort is the right place.

Its an exquisite place for all functions, hide out from. Kampala for relaxation.

Very interesting place.
And has good and welcoming customer service.

It's really an nice place, the environment filled with green colour, the mother nature 🤗

Lovely well planned out resort. Very beautiful. A swimming pool would be a great addition.

It was overall a very terrible experience and not worth the money that we paid and didnt reach the standards advertised on their website. The customer service was generally very terrible with their manager having the worst attitude of all (she was very rude and treating us clients the way a school warden treats her students). If you are vegetarian please don't bother visiting this place at all. They are no vegetarian options in their terrible breakfast plus the serving spoons were all mixed with the meat spoons)
We got terrible food poisoning from their Christmas lunch due to that. Top of that the brunch was 85000 with no drink at all (which kind of greed is this)
All their meals were late and not enough for the guests they had over.

We have had a good time while at Masheda palms the place is amazing, however we noticed a few issues at the open bar, they are making juices at the open bar with loud noise which is very inconveniencing to the visitors. To make matters worse the waiter tested the juice with the spoon and continued to use it in the jag. The other one used his hands and picked a piece of melon 🍉 from the jag and eat it in front of the customers, very unprofessional behavior.

Dear management,
The place is nice but allow me to give my recommendation, both waiters and waitresses all deserve hospitality and hotel management training, I observed a very unprofessional behavior whereby 2 waitresses made a glass of mango juice and test using a spoon with their mouth.
Furthermore on this point, I don’t think it’s worth to make juice at the bar reception when customers are seeing.
Thank you.

This place is just all hype and no substance. The family Cottage we got was very basic, no living room area, dim lights in the bedrooms, the toilet in one of the rooms wasn't working well. Basically, it wasn't close to what is advertised on the website yet we paid the full fee. It should have been discounted considering it was missing alot of stuff. All the meals were late and they were constantly running out of food. If you have an underlying illness and you have to eat at specific times so you can take your medicine, you will be utterly disappointed. It's not worth the hype that it has on social media or even close to the experience painted on the website. Go there at your own risk.

I recently had the pleasure of staying at Masheda Palm resort, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional hospitality, making me feel right at home.

Wow! The services are really unexceptional. Been there last weekend with my girlfriend but I can say that it was really a great experience. I had taken an amazing view photo to share here but unfortunately I lost it😭. The rooms are clean. Am sure I'll pass by next time😊

A very nice place for a weekend retreat. Wonderful atmosphere and beautiful nature. They have kept the place so well. The scenery is amazing and the garden is kept well. Plenty of parking space. The rooms are extraordinary and well maintained. It’s not a budget place but a high end place. The facilities worth the money. Road is also good.

We had an amazing stay at the Masheda Palms Resort! The staff were incredibly friendly and welcoming, the rooms were modern and spotless, and the location was perfect. The breakfast buffet was also top-notch. But what really made our stay special was the stunning view. Highly recommend this hotel to anyone looking for a relaxing and memorable getaway.