Review of Little Silver Country Hotel 3*

Owen G.

07/18/2018

Respond
10/10
I apologise, for a rather lengthy review, because this hotel deserves it. My wife and I have just returned from two nights at this very special hotel. From the moment we entered reception we were treated to an exceptional level of service. We have all experienced the "is everything OK" and, "have a nice day" remarks, with the knowledge that there is often little meaning behind it. At the Little Silver, it is personal and sincere, all the staff are so helpful and friendly. This attitude is led by the owner, Oliver (Ollie) and supported by his team including Tom (on an apprenticeship), Russell, Charly (I sorry if I have the spelling wrong), and the rest of the team which includes Tom's mum and his brother. There was a wedding on when we were there and Ollie said if we ate in the restaurant (which we were welcome to do) we may be on our own, so we decided to eat out. Tom, Russell and a couple we met recommended an Italian restaurant, Montalbano, super. Breakfast at the hotel was great, a very good selection including fruit and cereals, and full English, Omelettes, Kippers and much more. It was interesting to overhear another guest asking at breakfast, if he could miss out on mushrooms and tomatoes and have extra sausages and eggs. No problem he was told. Freshly cooked it was a refreshing start to the day. On arrival, we were allocated room 7 on the ground floor the first night, a lovely twin room with a big shower and a garden view. For the second night Ollie offered us an upgrade (free of charge) to the Silver Suite, a large double room with a separate lounge area, a large bathroom with a corner bath and a separate shower cubicle. Both the bedroom and lounge area had a TV, so I could see football and my wife tennis. Needless to say, the rooms were spotless clean, and my wife said the bath towels were the softest and best towels she has experienced anywhere. Thank you so much Ollie and your super team, you have well earned your reputation, a place to return to.