Review of Hyde Park International - Member of Park Grand London 4*

I booked Deluxe Double room directly from their website, breakfast was included. Excellent location, you only need to walk through one block and you're at the Bayswater station, a 1-2 minute walk. Queensway station is also nearby, so you have easy access to pretty much anywhere a tourist might want to go. Many cafes and restaurants nearby as well as a couple supermarkets and other shops. Next to Hyde Park and Kensington Gardens. I was assigned a room on the ground floor. The room was nicely decorated with a big bed. However it was the smallest I've ever stayed in, I cannot even imagine how two people would go about their morning/night time routines there. There was only one small closet in the room which only had 8 hangers, no shelves. No separate hook for your jacket. I was traveling with hand luggage only and I still had to keep half of my stuff inside my suitcase. The room was cold due to the freezing air coming through the door. I had the temperature at 28 c and it was still chilly, my feet were frozen and I was shivering, coming from cold weather to a cold hotel room. For whatever reason they kept the door to the corridor open during the daytime, and the exit was directly in front of the corridor — so whenever someone opened the front door, cold air would come rushing in through the room door. I told about this to the staff, they put the power on higher on the heater which didn't really help as it obviously didn't prevent the air flowing through the door. The bathroom was very cold, and very tiny. The shower was a small glass box with a folding door and the toilet seat was in front of the door. Getting in and out of the shower was a struggle. The sink was placed high so you will make a mess if you try to wash your face in the sink, the water running down your arms. Typical British faucet with separate handles for cold and hot water which are so annoying. The breakfast was basic, the same each day. Tiny breakfast room but enough space for off-season time. Bacon, sausages, tomatoes, mushrooms, boiled and scrambled eggs, beans. Omelets, fried and poached eggs and oatmeal could be ordered from the kitchen. Yoghurt, simple sandwich ingredients, some pastries and cereal. Fresh fruit. Nothing special but still good. Coffee, hot chocolate and tea making supplies and biscuits were complimentary in your room. No mini fridge in Deluxe Double, so no possibility to store your own food — although placing it in front of the door probably would've done the same job. Friendly staff, I was shown to my room on arrival and my luggage was brought for me. When I complained about the coldness they did come directly to check it, too bad their solution wasn't sufficient.