Review of Safestay London Kensington Holland Park 4*

Awful place. Safe stay! I did not feel safe Before the incident below, I had been assaulted the night before and therefore I was feeling fragile, traumatised and had not slept and I also informed the staff at reception upon arrival and in the lounge that morning that I was bipolar and this is why they kindly upgraded me to a room of my own. I'm also 40 years old. Hostel staff: get out you can't eat food here until 9am unless you pay. Me: fine I shall stay here and drink my water and not eat my food until 9.01 but I think it's strange that I could eat my takeaway meal in this room last night but not breakfast as the dinner is more expensive but I shall not leave as I need to sit down indoors because of my health condition. Hostel: we call police if you don't leave and you're being rude. Me: I'm not being rude as I've not raised my voice, sworn or threatened you. Please leave me alone as there are paying customers here who would like to relax and by the way the police can't arrest someone for drinking water especially as this person has a medical condition that requires them to keep hydrated. Some rude people stare at me and I politely inform them 'please don't stare at me as this is rude. This is quite common for people with bipolar to be outspoken. Hostel: manager arrives, please leave or we call police. Me: I'm not committing a crime and the police would arrive after 9.00 and they have limited resources to use in London for real crime like rape and murder. Hostel: I'll be back soon. Two minutes later when there are no staff around I decided to leave and eat my food in my room, as there was nobody else in the room. I was shocked that at 9.14 two men came into the room without knocking which is unprofessional as I could have been getting dressed with no clothes on. They inform me that I have to leave now but I inform them that I have packed all my stuff and that I was planning on leaving once I'd had a shower and finished eating which would be before the check out time of 10am. They said no you have to leave now as you've broken our rules. I ask them which rules and they inform me that 'the old woman' said you disturbed her breakfast and I said 'that's discrimination by referring to someone based on their age and gender' and they say 'how else we describe her, if you described me as a black man, that's not discrimination' and ' I said 'that is and you could have actually referred to her as the person in a red coat at the same table. ' They then took my belongings without my permission and pushed me out of the room. I reminded them that I'm a 40 year old disabled man and that I shall report them to the police for assault. They laughed at me when I informed them that I'd been discriminated against. After the incident I has a panic attack and suicide attempt the following day.