Premier Inn Truro

Hotel

This is in a convenient location for our needs but mould in bathroom, tap that soaks everything, room freezing on arrival and heating v temperamental but the final insult NO HOT WATER. I did tell reception who went off and fixed the boiler but this didn’t help me.

Very very tired. Looks unwelcoming on arrival and doesn’t get better. Cleaning not great (eg rubbish under the bed, marks on towels bedding) lots of damp etc Black mould directly over the heater/aircon perhaps the worst bit. Didn’t take a shower as it was just too dingy. Thankfully the bed was comfy.

Good food great service very friendly service will be back again thanks.

Broken toilet seat in a room that is supposed to be ready emm how well has it been prepared VERY poor and I use premier inn a lot.

The hotel is nice and clean with nice friendly staff but whatever you do don't eat in the Beefeater next door as it's horrendous…!

Lovely nights sleep good location friendly staff.

Great comfy bed clean and tidy.

Nice comfy clean rooms with good facilities.

Nice staff and clean room.

Really comfortable bed.
Not sure of restaurant not that clean food was terrible a few weeks ago so eating elsewhere.
Night reception guy bit of comedian every firm employs a thicko he’s both.
Apart from that all good.

The only thing that I experienced was waiting at the front desk for 5mins while the staff were arguing over rotors, why do I need to hear that?

Lovely members of staff! So very impressed by manager Nick and Luke, you are an absolute credit to your brand x.

Lovely rooms, very friendly staff, good Beefeater next door.

Nice hotel clean rooms friendly staff.

Friendly staff, good location, nice beefeater next door.

Staff very friendly food great rooms clean and the location good did so much in 4 days definitely going back 5 stars.

Convenient and easy straightforward nice rooms and friendly staff.

You get what you pay for with this premier Inn. The property is easy to find, and has plenty of parking. The staff are friendly and welcoming. The rooms are basic but clean, and most have aircon which, since I stayed in August, was a plus! The adjoining restaurant was acceptable pub food, and the meal deal makes the food good value for money. Good hotel for business trip or budget holiday.

Pretty good service could do with cooking sausage and bacon more as a bit undercooked rooms was a bit to hot but clean and comfortable bed friendly staff but for a beefeater steak was too tough expecting better from beefeater for steak as it is served almost cold need hot platters so it's sizzling as it comes.

Very nice and safe place to stay… They must have a deal going on with the beefeater next door as the breakfast was held there and it was a good spread. Friendly staff and we got such a nice welcome.

Fantastic hotel. We had a problem with our room but they changed the room with little fuss. Really helpful reception. I will be staying again and would recommend.

Bit tired, the grout in the bathroom wasn't clean, scruffy is probably a better description. One of those places where they know it needs an overhaul but it's just hanging on in there. Noise travels well — the people above were fairly audible and seemed to march around. Can't blame Premier Inn other than we asked after the first night to be moved if the people above were also staying another night. We left it with them, returned and although I can't say for sure they were the same, it sure sounded like it so Prem people let us down a bit there. Breakfast at the pub next door was good, that was the saving grace otherwise 2 stars and I'm usually generous. Won't return.

They have very comfortable beds. I travel here for work but don't get a room available always as this hotel is so popular. Near to town centre.

Usual Premier Inn experience, although this particular Premier Inn is looking a bit dated and tatty, carpets in the hallways were worn out in places. However the bed was comfortable and the room had air conditioning.

Well placed for visits to Truro and the surrounding countryside. Falmouth is about 25mins drive (traffic and perrenial road works permutting! )

Usual standard of quality for all but the Wi-Fi, paid for ultimate Wi-Fi to only have it keep disconnecting every 5 minutes.

Service slow steak terrible room not much better very dated think this oh for one night stops to the beaches fair enough but we still need nice rooms and food can’t blame the staff can only be the management who where not about.

Good location staff helpful pub breakfast good.

Could do with being updated. The tv's in the rooms are not widescreen. The aircon only does heat. The rooms are clean but a bit shabby.

Stayed there this weekend for my birthday really enjoyed it the facilities was excellent can't fault it and the staff was polite.

Stayed there over Easter with my 3 sisters as my little sister was getting married in Truro, I can't express how lovely & helpful the staff where, the rooms are spotless and plenty big enough, already looking forward to my next stay, the pub food was good, again nice happy staff,

A little dated but then that far down Cornwall I didn't expect anything else, it's a premier Inn it does what it says, good nights sleep, short drive to town, but I think the taxi was a little on the pricier side, about £15 to get to town from the premium inn.

It's a premier inn! It's old but perfectly fine, did what we needed for a stop over after a night out in truro.

Not a bad stay, own pint glass was taken from our room by cleaning staff, had to ask at reception to get it back, not good, meal in the beefeater was ok, breakfast was not worth 8.99 had many a tastier breakfast at a muck lower price. Only ate there the once, used local pubs and cafes.

Everything was perfect other than the two cups given where completely filthy, still full of old tea and crusty around the top of the cup, didn't expect to do washing as soon as I turned up…

Nice and clean. Friendly staff. Great food.

Very good service. Ample parking :-)

Excellent service convenient clean comfortable.

I think the nicest way to describe this "Premier" Inn is weathered! Desperately needs a refurb. Reminds of the time I went to Blackpool in 1965. In a previous life. Cause I is not that old. Brrrrrraaaaaapppppppp!

Staff here are great and I witnessed them deal with a difficult situation when checking in with a lady very upset at not receiving a disabled room. Clean, quite and warm.

Nice rooms, lovely staff. Not bad.

Pretty standard room with bath/shower combination and team making facilities. Small TV.

Nice hotel reasonably priced. Very helpful staff — great customer service. Room was standard double and was comfortable and quite spacious. Tea and coffee and a hairdryer available in the room and a TV showing digital channels. Premier Inn breakfast at the adjacent Beafeater restaurant was very good and reasonably priced. Taxi to Truro is about 10mins and costs £12. Bus to Truro and Penryn from the Carnon Downs stop — about 100 yards from the first exit of the roundabout at the entrance to the Premier Inn car park. Bus fare about £4 or so.

Kind staff, comfy and clean room. Nice Beefeater next door although they were short of quite a few things on the menu.

The facilities aren't up to par with other premier inns. Small TV, bathroom wasn't particularly great but adequate. The price wasn't too bad. The restaurant across the way we had mixed experiences, one night was good, one made to order breakfast was fantastic and hot but the next day it was awful and I didn't move past the barely warm hash browns or the overly peppery sausages. So 8.99 for a couple of rounds of toast and a cuppa was not good. I can understand stuff being just warm on a busy day but not on a made to order day. I think 3 stars is generous tbh and it's only this high because of the price of rooms. I'd think twice about breakfast next time.

Clean, comfortable, friendly staff and ideally located for what we needed. Thank you for a good stay.

Standard premier inn, with the added bonus of a beefeater joined to it. 3 miles out of Truro isn't ideal but it's easy to get to. Great shower.

Lovely place since the beefeater had been there. Probably a good idea to book though always seems to be busy. Fantastic food.

Stayed here as visiting the eden project. Stayed in room 38. Quiet room. View was a stone wall, but this suited us as no walking pass the window. No hot water in the morning. Had to run tap for ages. Nearly gave up lol. Clean and tidy room. Had breakfast and evening meal. Nice food, did have to chase up the waiting staff though. Chef wanted a perfect poached egg for me. All in all good stay. Only deducted stars due to hot water and waiting for food. Would stay again though.

Very clean, helpful friendly staff. Quiet location. Pleasant stay.

A great hotel that offers a bed and breakfast and dinner. Purple, clean and comfortable rooms. A good bathroom with combined bathtub and shower, toilet and sink. They also have a towel rail that can be turned on and off if you want to warm/dry your towel. A TV, water boiler for coffee or tea and a hair dryer is included and plugged in for you. I really love this place.

Good service good food. Like the fact you can get extra chips, vegetables, fries or salad free if there's not enough on your plate.

Spent 5 days 4nights here. Everyone was brilliant. Room was very comfy and clean. Plenty of variety for food. Service was very good. Only one small problem, I think that the food could have been a little hotter than we received. Otherwise no problems. Would certainly return if the opportunity arises.

Very nice. Lovely friendly staff. Ample parking. Only drawbacks not enough sockets in the room, dire Wi-Fi (typical for Premier Inn) and breakfast probably kept under warmer as overcooked poached eggs. Good value.

Visited for drinks as a friend was staying for a few nights. Bar had a nice atmosphere and drinks average price. Looked at friends room which looked clean and spacious. I would definitely think about staying if in area.

I stayed in many premier inn's all over the country for work and this hotel is kind of like the rest! You got a big bed in a nice room with everything you need.

Nice rooms, but the table table is far better than most!

Nice quiet spot friendly staff and clean tidy room. I opted for the breakfast and it was great.

Nice stay. Good location. Clean and comfy hotel. Recommended.

Absolute rubbish 45 mins, to serve main course, noisy person in room above, wakened at 5.00 in the morning, noone knew what roomit was. Definately will never stay at this companies places again.