Quality Inn & Suites

Hotel

I enjoyed my experience here. I didn't go here expecting to be at a Marriot so I knew what I was getting into. We got two rooms and apart from only have one towel per room, the beds were made, there were 2 pillows per bed and it was clean. We pulled in a little after 1:30am and the gentleman that checked us in was kind to my wife. When I returned to ask for where to park my trailer, he chatted with me and made small talk. This was after 2am. Then when I asked about checkout time, he told me we can checkout at 12pm instead of 11am. When I went by the office in the morning to tell the daytime manager we were leaving, he saw the note that we were checking out at 12pm and said we were OK. There is included Continental breakfast. The proximity to the freeway is good. I like this place.

Worst hotel experience of my life. Reserved a king size non smoking room. Got to the hotel and rude staff haggled with us over the pet price. The website stated $10 for a dog under 40lbs. Our dog is 30 and she still insisted we pay $20, even after I showed her the policy on the website. When we walk in the room, the bed has been slept in and it is filthy. Come back down to alert staff and told that they have no more king rooms available. Given a double bed room that had vomit on the wall in the bathroom and a crack in the ceiling above the bed with bits from the ceiling on the comforter. Honestly didn't expect much but these people can't even do the bare minimum. Will never use again.

This place is very nasty. Toilet hasn't been cleaned in God know how long, the floors were completely disgusting the bottom of the shower was week and very gross there was hair and food in the drain in the kitchen sink. They charged us a no show fee even though we checked in after 11 am and got charged a 10 fee for doing that. Do not go by the pictures on the site because they sure lied. I would not recommend for anyone to stay at this hotel because they are rude and very nasty. Requested a refund and the guy laughed at me and hung up.

DO NOT STAY HERE! I wish I could give this negative stars. We reserved a non-smoking pet friendly room for two nights. When we arrived at Econolodge late at night we supposedly received their last pet friendly room. They claimed to only have 3 total, despite the hotel being only about 10% full by the look of the parking lot at 11pm. This happy little room was located directly across from their dumpster, which was actually the only positive aspect about it because we could easily unload all the trash from our 9hr roadtrip. Upon approaching the door we were greeted by a pile of old rotted garbage about 3 feet away in the grass next to a very large pile of old feces that suspiciously looked more human than canine. The carpeted room itself reeked of old smoke and had 2 mostly used-up gel air fresheners trying to mask the stale stench. A whistleblower glistened with pride on the end table: a shiny new ashtray, which ironically was the cleanest object in the entire room. I thought someone had left it behind, but then noticed the smoke detector had been ripped from the wall. Over the next few hours I chased and killed at least 20 flies with my dog following me around consuming the bodies. They plagued me all night by buzzing my head while I tried to sleep. Stains riddled everything. The couch had some odd brown smear along the front and some white spots that hinted at… well… one can guess. Even the lampshades had stains (HOW?! ).

This hotel is a horrible place to stay at, the rooms stink, no house keeping and management is very rude. No breakfast in the morning like it said on the website and the beds are hard. Management got upset with me because I advised him that he lied on his website. I'm only here for a day in a half and so ready too leave this nasty dump of a place. They need to be shut down and never reopen.

If I can give these low lives a zero rate I surely would. The manager in the day is was very rude. He processed to call the cops on us because we had too many ppl in the room. Mind you they were our kids. He got loud with my wife and I had to check his lil a**. The rooms were very dirty. Sink, tub, doors tables you name it. Parking is horrible. Never stay here. I wouldnt let my enemy stay here. All the Econo Lodge are dirty as hell and run by rude people.

Good access but not many parking area. Good price for a quick sleep.

I would not let my dog stay here. You should have negative stars cause it deserves it. Nite staff asleep wouldn't hardly get up no heat in room didn't need a card to get into room sheets were dirty gave us a space heater needless to say we left went to motel 8

Hair in my bed. The only gentlemen who worked on Mar. 20 @ 11:00pm was rude. Heat barely worked. Nasty people, Nasty hotel. Charged me $73.00 for this. Rip off.

Would not let my dog sleep there. Can you give negative stars cause this hotel deserves it. The nite shift was asleep lime to never got them up gave us room 115 door opens without the key heat didn't work (I'll get back to that) walls dirty cob webs everywhere walls cracked carpet is nasty sheets didn't look clean at all back to the heat thing so we awaited to see if it was going to warm up any nope didn't went to tell them asleep again. And gave us a space heater to plug into the wall l. Needless to say. We left. Negative negative negative would not recommend for my dog to sleep there.

1st visit waited hours for remote and woke up to door partially open…

Worse place ever. I couldn't even take a shower because the tub was disgusting. It looked like it hasn't been washed in months. Then the manager wanted to charge me an extra $10 for having two people in the room mind you I had a double bed room.

Gross! Non_smoking room, but sheets and pillow cases had cigarette burns in them. Filthy rooms. Filthy bathroom. The carpets were nasty — professional cleaning wouldnt help that carpet, we wore our shoes the whole time. Had a spider in the bed. A fly as a guest and gnats shared our shower.

Roach in bathroom, hole in wall, hole in floor. VERY dirty aircon, walls, carpet. Horrible smell. Fridge is iced up and doesn't work. Ancient tv. Do not stay here.

I have never been more dissatisfied with a place than with this place here. Roaches crawling up the wall rooms smell absolutely horrid when you come in them. Sheets not changed. Brown water coming from the sink. Bathroom walls dirty behind door and up over the shower the ceiling is cracking. When I went to get the continental breakfast I was told couldn't bring nothing to the room. When I had kids to get cereal was told they didn't have milk. Ran out of bathroom tissue and when inquired about it was told to go to the lobby to get the roll out of the lobby to take to the room. Overall I will NOT nor will my family be returning here. We were treated like trash and to keep it clean we won't say what we really want to say but I am sure my message is clear. If you want a rinky dink sleazy cheap motel ok but if you want something of quality this is not the place to come. Would not suggest anyone spend their money here. Very dissatisfied.

Lobby looks redone. But the man who runs it is the biggest sexist jerk that I have ever met. He double charged me the pet fee and told me that being choice member doesn't matter. And if I didn't like being overcharged then to go somewhere else. After this, I think I will. I lost faith in choice.

The absolute worst hotel experience I have had in 26 states. The mgr gave me the key to an already rented room. He charged me double for my pet fee of a small dog. The continental breakfast was a joke. Cerial with no milk, no fruit, bagles with no cream cheese. The management was rude and confused. They do not adhere to the Choice Hotel's benefits or amenities. I was told, if you don't like it, stay somewhere else.

Worst hotel stay by far. Rude. Customer service is horrendous. Checked into a room that still had someones personal belongings. Site says this hotels pet fee is 10 per pet per night under 40lb but on the spot told me 20 dollars and if I didnt like it then to stay somewhere else. So im going to take his advice. You should also. He also made sure to let me know that within the next two months no hotels are going to accommodate pets. Im not sure what his point was.

Worst discussing and dirtiest place ever customer service is terrible the room looks like a crack place don't stay.

Extreamly bad experience we had in tis motel. The staffs were Gud but the environment is horrible. Room is very stuffy and hot. We were feeling sick for staying in this room. This place can not be considerd by any mean.

I found garbage and a toenail in my bed the next day when I woke up, the floor was covered in food, crumbs, a dead bug, and sunflower seeds, the table leg was broken, the toilet paper roll was almost empty & there wasn't any extra in the room, housekeeping didn't even bother to put the tissue box in the room. When I complained to the manager he yelled at me like I was the one in the wrong, then made a comment to my 15 y/o as we were checking out the next day about if the "clean room" made me happy, as if I should expect any less. This place nasty!

This place is disgusting! The lady at the front desk was rude and confrontational. I tried to get a refund for my stay at this dump but. Couldn't. The room was dirty and lots of bugs. The towels were stained and the shower curtain was dirty. Somebody knocked on our door 2am and we were so scared we couldn't go back to sleep. Donot waste your money on this dump.

The rooms could have been in better condition.

It's a dump, period! Doors falling out of frame, holes in walls. Musty stinks and dirty.

Dirty! I stayed twice because there was no other places to stay and BOTH times the sheets were DIRTY! I guess they just make the bed when a guest checks out… Nasty! They should be reported for health code violations.

The staff was polite, however it became pretty obvious after I checked in that the only thing in the room that was clean was the beds (maybe). The bathroom floor was gritty and the tub was dirty. The carpet was dirty as well. When we informed the staff about it they said they would send someone to clean it, which they did not. I really didn't like the experience and wish I chose a better place to stay for the weekend.

Hated it. Rude staff actitude, air conditioning in my room not working, refuse to change my room, web site say swimming pool and is closed for years, Wi-Fi but wrong password not recomend it. Dirty as shit, worst night in my live, worst place to stay I dont even know how this place exist.

This place is a shit hole. They do not even work with you. I worked a weekly rate and they treated me like a crook. Horrible house cleaning always wanting tips to clean your room and will harass you when you get in after the long day and telling how well they cleaned the room when in reality it should be cleaned this way no matter what. Don't stay weekly and then expect a return they will not refund the money.