Review of Extended Stay America Suites - Houston - NASA - Bay Area Blvd 2*

I will start by saying the nicest thing I can about this hotel because there's only one thing, and that was the front desk clerk. He was very nice and helpful but unfortunately for him the hotel he works for does not compliment his shining personality. The first room: this room was on the corner, with the door wedged between 2 other rooms. Very odd. When I entered it smelled almost dingy, with a chemical spray overlay. After a quick walkthrough I started taking pictures to send to the company that booked me there because I just could not believe what I was seeing. The kitchen was beat up, dents in the dishwasher door, peeling tiles all over the sink, scratches and faded paint on all of the unclean cabinets. The chair was covered in dirt/stains/crumbs, absolutely wasn't cleaned. Dust and cobwebs hanging from the lampshades which most were crooked making it look like I just walked in after a fight. (I'm NOT exaggerating) The lights flickered for 10 seconds before turning on… The real kicker was the garbage can wedged under the bathroom sink that was full of BLACK MOLDY TOWELS. No wonder the room smelled! I almost threw up when I saw this, I couldn't believe it! So down I went to the front desk where I got another room. 2nd room: kitchen even worse than the first, dirty dishes in the dishwasher, chewed up gum in the fridge, a forgotten dirty sock lying next to the bed, empty coke cans (and the TV remote) under the dusty bed… I just can't even deal with this hotel anymore. I immediately booked myself at a nearby hotel and canceled my 2 week stay here. I sent the pictures directly to the front desk employee at his request and also to my company because no one should be living in these conditions and this hotel should quite possibly be CONDEMNED. I am considering filing a complaint with the health department.