Review of Best Western Executive Inn El Campo 2*

Not sure how this hotel got such good reviews but I'm assuming it's because there's no other option in this area. I travel a lot for work so I should preface this review by saying that, although I've never stayed in what I'd call a "bad" hotel, this is by far the worst. The water fountains don't work in the lobby. Nothing to complain about, so I tried buy a water bottle. The vending machine only took quarters. Again, nothing to complain about, so I thought I'd just get change from the front desk. The front desk didn't have change for a five. This was when it became ridiculous. Long story short, I had to drink tap water from my room. If you plan on working out during your stay, don't bother. The fitness center is in shambles. There's an elliptical, treadmill and bike machine, making it the smallest and most limited fitness center at any hotel I've ever stayed. The elliptical sounds and feels like it's about to fall apart. The treadmill is useless with a torn tread that sticks to the base as you run. The bike machine *works* although the heart rate monitor and other parts are literally hanging off by wires. The room itself was fine and the area and staff are nice (hence 2 stars instead of 1), but I expected better from a franchise like BW — and I don't expect much. It's hard to complain when I'm traveling for work, but it can get frustrating when I can't exercise or get a decent drink of water during my stay. I understand El Campo is sort of in the middle of nowhere, but this hotel needs an overhaul. I don't blame the staff, I blame the company.