Courtyard Austin North/Parmer Lane

Hotel

The gentleman who checked me is was awesome! big rooms and great atmosphere.

Amazing hotel with great rooms and good size bar/restaurant … location is perfect close to either south or north, very friendly staff!

I recently stayed there and I was one of the 14 vehicles that had gotten broken into. Found out from previous reviews that this wasn't the first time. Since it has happened before then I highly recommend that the hotel have a security guard on staff to protect their customers. It doesn't do the customers any good if they take down their belongings and lock their doors for some thugs/thieves to come and break the windows of the hotel's guest that are staying there. 14 vehicles in one night. We had checked in around 10:30-11 pm. So disappointed. If they did provided security then I would probably choose to stay there again but for now I will choose not to. The staff was nice when we had checked in, but for them to not be held responsible for their customer's vehicles to get vandalized while they stay there is unacceptable. It shouldn't be on the customer's to go through their insurance and to pay out of their pocket. Its one thing if its not normal but when its been in review by other customers then its time to take the next step to protect your customers while they stay at your hotel.

Very clean, beautiful rooms and good service.

Very nice! Close to shopping centers!

My family and I stayed at this property while my home AC was being repaired. My vehicle was vandalized while parked in the very front of the property. The GM of the property stated there was nothing he could do or willing to do due to the inconvenience. I find it disturbing that managment is no help. Than they don't tell you that vehicle burglary is common at this location. Spend your well earned money somewhere else.

Better than average for the cost. Accomodations were good, food and adult beverages were on par. 2 thumbs up.

It was nice and clean. Rooms didn't really ever get cold.

If you're looking to spend a little extra for a quality place to stay, this is it. In addition to the noticable increase in price, there is a very noticable increase in quality. We stayed in a suite; it had a kitchenette with dishes and silverware, two bedrooms each seperated from a central living room, and a bathroom in each bedroom — overall, it was very spacious. The Wi-Fi is free, but premium Wi-Fi is $4.95 a day, covering all of your room's devices for 24 hours under that one payment.

The breakfast, rooms, lobby, and accomodations of this hotel are amazing. I have been traveling for months now, and Residence Inn by Marriott Austin has been my top choice by far. The rooms are beautiful, comfortable, equipped with great dishes and all kitchen utensils, are stocked with Paul Mitchell soaps and shampoos, a wide variety of Bigelow teas, and the best continental breakfast I've eaten. They have a small gym, but also a basketball court. The laundry room was clean and very affordable. I would live at this hotel if I were in town long enough for business. It is truly a 4 star experience.

Clean and neatly maintained. A restaurant would have been added advantage…

Fantastic place to stay for your vacation travels. Every staff member is well versed, friendly, helpful, and overall very kind. They care about you and saved our terrible experience in Texas thus far. Good breakfast, pool area, and exercise room. Rooms are super nice, clean, and spacy.

Friendly, helpful staff and a spacious, clean suite with quiet surroundings. What more could you need?

Room was clean and quiet, staff was so friendly! Only quarrel was that the sofa bed didn't fit in its spot so we couldn't fold it out. Overall would stay there again though.

Friendly & Professional Staff, Clean and convienent. Great Hotel all around for a family, small or big.

Great staff, great location, great dinner.

My family and I came down for my son's Football tournament. The rooms were clean and comfortable. The staff was very friendly and amazing. They made our visit for the weekend very pleasant. Aaron Bell (manager), Teresa Chao, and Victoria went above and beyond making sure my boys had something to eat that morning since we had to be up very early and because breakfast is not served until a certain time. Aaron took interest in knowing how my son and his team was doing in the tournament because we were all so excited about the experience and opportunity my son was given. Anytime we come back to visit for anything, this is where I would love to stay. I would also recommend this Hotel for my family and friends whenever they come for a visit. Thank you so much. Kourtney.

Friendly, helpful staff. Good breakfast. Clean and quiet.

This place is nice, clean and spacious very typical of the Residence Inn hotels. The only things I find lacking is the hard bed and lack of TV cable channels.

Nice place. Got a pool and court for recreation. Breakfast was included.

Very nice… Good size TV but, No auxlary connections to connect your roku or firestick. Not enough channels…

The people at the front desk were a delight to chat with. They helped me with my questions, all with a smile. You just don't see customer service like that anymore.

Residence Inn North Austin Parmer Lane is quiet, clean conveniently located and has a great professional and attentive staff. Been here nearly 6 weeks and completely satisfied!

Decent hotel at very accessible location just off the freeway. Clean, cozy, with good house keeping staff. Swimming pool, hot Breakfast, free Happy hour on 3 weekdays in the evening. Will stay here again.

We have had a great experience here so far. The front desk employees are always very helpful and fast to assist you, the breakfast is good, and the rooms are always clean. There is laundry service available for $3-4 a load which is very convenient for a longer stay here.

Nice clean rooms, and great front desk staff with lots of personality.

Hotel manager is one of the most disrespectful and unprofessional hospitality industry employees I have met in my hundreds of nights staying in hotels around the world. He publicly embarrassed my family and I over a very minor issue he could have handled with a note left in the room, like a professional would do. Entered my room without permission on top of it. Property is not up to the standards of other Marriott properties I have stayed at and we have seen many; average over 45 Marriott nights a year for last 5 years. Likely due to the little regard the management shows for their customers. I would stay elsewhere.

Absolutely loved our stay over the last couple of weeks!
Happy Easter to everyone who made our stay so special!
Kelsey, Adriana, Adela, Emily, Bhumi, Elizabeth, Patricia, and Linda — and everyone else. Y'all are amazing!
From CB & Deby Jolley / Memphis // and Christopher / Austin.

I just stayed at this hotel on a business trip and I must say the customer service here is superb. I was greeted by Adrianna and she was so accommodating and extremely nice. She checked me in swiftly and pointed out all the hotel accommodations and local eating spots. I was pleased with the room and the fact the hotel TV's were smart TV's so I was able to log into my Hulu account and watch movies and other shows. Upon checkout I was greeted again by a very nice front desk attendant who even offered to assist with my bags. I don't recall her name but she was also great. I have business meetings in Austin often so I will definitely stay here. This hotel is by many eating places and shopping stores.

Great location, clean room, friendly staff.

Great hotel. Staff was so nice and helpful. Our room was clean and quiet. I never sleep well in hotels but here I slept like a baby. We will stay there again next time we are in town.

We're here for 3 nights over the Thanksgiving holiday & the entire staff is wonderful. Manager Jeremy Sherman is awesome. Food at the Bistro is great. Will definitely stay here again. Thank you & happy holidays.

It was my second visit and they had a small welcome gift. Personal touch. It was all good. And the service was add usual good. Love to come here and Texas. Great place.

As always I am never disappointed in Marriott. The hotel was clean and the staff was friendly. There is something ot say for consistancy and Marriott delivers everytime! Thank you for being my home on the road!

Great & Comfortable Rooms! Lovely Staff & So Friendly. Food & Drinks are Amazing. I Definitely Booked Reservation For Next Weekend. See Yall There :)

This Courtyard is clean and modern. The staff is very friendly. The rooms are nice with clean rooms and bathrooms. The location is easy to access with many eating options nearby.

Not a bad hotel. Rooms are a little small, and the walls are kind of thing, and traffic in and out is tough. But the staff is friendly, its clean, and the bistro/bar is nice (but pricey)

There was great customer service! nice clean hotel. The bistro was great. Happy hour 5pm-7pm was definately a plus. The rooms were very spacious and cosey. All and all I would definately recomend staying here.

The rooms are very nice and comfortable. The staff is fabulous. My only complaint is that there is a pool but no hot tub.

Staff is excellent. Happy employees, great guest experience. Many other places to stay in town, wont stay any where else. Brian, Jenny and Garret make an awesome Management team. Carmen, Kelsey, Elizabeth and Pablo, deliver 1st class service at the Bistro. Jessie, Craig and Brittany are great at the Front Desk. Housekeeping staff is WONDERFUL. — thanks to Carla and her team. Best place to stay in Austin!

My boyfriend and I almost always stay at Courtyard Marriott when we are out of town. The customer service was great and our room was fantastic… EXCEPT. Our room did not include a bathtub as the website stated it would (shower/tub combo). Usually we would not care, but we wanted a relaxing night in with a nice bath soak (we even brought bubble bath and bath salts! ). We were disappointed but still thoroughly enjoyed our stay.