Romantic Inn & Suites

Hotel

Let me start off by saying my Husband and I did not stay at this hotel (I'll explain in a moment), so this review does not reflect the rooms. I'm giving this hotel a 1 star due to the process we went through when trying to book a room. I had called two days before our intended stay. While on the phone I asked if we were going to be in town around 11 if we could still get our room. The gentlemen on the phone told me yes, that they were open 24/7 and I'd be able to. I proceeded to tell him what room we wanted, and he said they had some. I asked him if they would hold the room for us, NEVER once did he tell me it was a first come first serve bases and I'm thankful I record calls because of this reason here. I gave him my card number to pay in advance for the room we were going to be staying in. He then told me since it was a direct booking the price would be cheaper and I would only be paying 80 a night. We end the call and I go on about my business. A day later I receive a charge of 280 dollars (We were only going to be staying in the hotel for two days, so our bill would have been 160). On the night we leave, my husband gets a feeling and tells me to call and make sure they had our room. I tried to tell him that they said they were going to hold the room and that we can check in when we get there, but he was persistent, so I called. The guy on the phone (same guy) then tells me that they don't hold rooms after 8 and that they were booked up.

Recently had a stay here, the renovations have made a huge difference they look absolutely nice and neat. The room was clean, sheets were clean, restroom was clean everything was clean. I will be coming here for more stays. Great Price! The outside of the building is clean just looks a little old fashioned but the inside is very updated! Great Job!

My 43 rd birthday I celebrated in a hot tub for these sore muscles from being a hard working woman… PERFECT WITH COMPLIMENTARY CHAMPANGE AND CHOCOLATE!

Me and my husband loved the honeymoon suite with the hot tub. Had a great time. Really don't need the TV lol.

The stuff was very rude when we went to tell them about the dirty sheets and towels. We asked for our refund and they tried to fight my boyfriend for not agreeing to the terms of the refund. If I could rate them a zero I would. I am definitely suing them. Never have I ever met such rude people. Don't ever book this place.

Has a standard motel front, rooms were noticeably recently remodeled in a nice way. Staff was friendly and helpful.

The rooms are pretty nice. There are rooms with stripper poles that are solid. This is the perfect place for couples. I really liked it.

My fiance booked a room last Sunday and honestly I was a little nervous due to the negative reviews. But it was a great price, clean, and really enjoyable. The towels were a little thin, but it wasn't a problem at all. The guy at the front desk was very pleasant and I would definitely go again. Thank y'all for making our stay so enjoyable.

Very friendly staff, clean rooms and beautiful lighting. Will recommend to my friends & family. An its affordable!

Nice place for couples. Many adult themed amenities. Mirrors all around the room, even over the bed. I can honestly say that I've never seen a stripper pole in a motel room. Xxx rated movies on the TV. They were all from the 1980s and one channel seemed to showcase hermaphroditic porn a little more than I felt comfortable watching. They seemed to feature hermaphrodites about 65% of the time, where I prefer to watch it 0% of the time.

The heart shaped bed and mirror in the ceiling were good. Place was dirty, and not in a good way. Hearing other patrons ask if the price was for the whole night sums it up far better than I could.

I would not recommend this as a romantic destination for couples. The staff was very friendly, but the room was not worth the cost. We booked the honey moon suite for our 7th anniversary. The room came with complimentary champagne and was supposed to have chocolate also but they where out. The room had not been cleaned thoroughly… we had to request new sheets (still covered from others body hairs) and toilet paper. We had to clean the in-room hot tub ourselves to remove hairs from previous occupants… the floor and tables where also filthy… if your young, dumb, and trying to impress a romantic interest this place may be better suited for you.

I would give this place NO stars if I could. Today is my husband and I 17th year anniversary. I made the reservation yesterday and received confirmation email with Itenarary. Today I call to let them know it will be a late check in since it's a SURPRISE for my husband since we NEVER had a Honeymoon and was told by a woman that our card didn't go through (even though there were more than enough funds available and bank stated nothing was even tried from that company) and she has been TOO BUSY to call anyone back. THANK GOD my son's girlfriend was able to find a room at the Hilton in Dallas. I paid a lot more money for this new room but it was a much better experience.

Room wasn't clean… sheets were stained. I went back home and got cleaning products and my own towels and sheets to use for the bed (I also had bed bug spray) and jacuzzi. If I hadn't wanted to relax so badly in the jacuzzi, I would have demanded my $ back and left. Thumbs down for the honeymoon suite!

Nice place. All the negative reviews are false. The staff is very friendly. Easy check inn, nice and clean, comfortable bed. Will stay here again in future. Highly recommended.

Awesome place… its almost magical… for what you paid for. Furniture outdated and needs to be replaced, room looked clean, nothing that would stand out immediately but im sure if you looked deeper… In an awesome spot nice ducked off get away. Could use more complimentary things too make a little nicer. But really nice for the price.

Read a lot of bad reviews online. Was super stressed before reaching the place. Once we reached the location, we realized ALL THE REVIEWS ONLINE WERE FALSE! Loved the place! It was clean, it was not exactly accessible, but it was nothing like described in the reviews! The new renovations and the new management really take good care of this place.

The room was fairly recently redone. Great decor. Good room for the price. Only drawback is you have to drive for 5-10 minutes to get near any restaraunts.

Front desk lady is extremely unprofessional and rude. Questioning everything my buddy and I were doing. No other people in the room and was screaming the requirements to us. We just wanted a room because we drove across Texas with no ac. Rude and unprofessional.

Polite staff. Room was in acceptable condition considering price. Definitely in a unsavory part of town. Prostitutes in the parking lot during the day. Clients exchanging crack in the lobby. Aside from that, everything else was fine.

I would give this place NO stars if I could. Today is my husband and I 17th year anniversary. I made the reservation yesterday and received confirmation email with Itenarary. Today I call to let them know it will be a late check in since it's a SURPRISE for my husband since we NEVER had a Honeymoon and was told by a woman that our card didn't go through and she has been TOO BUSY to call anyone back. THANK GOD my son's girlfriend was able to find a room at the Hilton in Dallas.

2 stars for effort, room could be cleaned better. The room decor is very dated also does not match. The ambiance of the room makes you feel like you're on a secret getaway or Hideaway like you're on the Run. The room is very foggy and Smokey. Very humid and warm in the room. Also the location is in the heart of Oak Cliff area. Not comfortable at all more like a place you would bring a one night stand.

They get a — 20 stars taken, was one of the worst places I have ever been, smells like mold the towels feel like sandpaper the shower curtain was barely hanging on, the sheets had hair, holes and marker marks, the bathroom had other people's hair, the toilet paper was almost gone the little gel and lotion were used the bed was very hard and noisy. They wouldn't give us another room. I hated my stay never again will I stay there I will never recommend anyone to stay here. It was discussing place. I only place a one star cause other wise it wouldn't let me post but it gets a (-20) star rating. I would like to add photos I took so everyone can see how nasty it is, they should be shut down the pictures they post are gravely exaggerated.

Their rooms are clean. I love the lights around the room and bed. Our room didn't have a tub stopper so no bath for me : (But the bed was very comfortable.

10. “my best memorable stay till date” Usually I see hotels as a one night stand. Check –in, relax get the work dome in the city and leave. Later forget about it. But Romantic Inn, has given me perfect hospitality, the ambiance, clear way of praising customer for their business was indeed remarkable. Rooms are very clean and location is a perfect hideout.

Stayed here 2 years ago and it was a horrible time. Felt worse than staying at a motel 6. We slept and got out as soon as we could. Bad part of town. Small towels. Dirty sheets.

This place is definitely not the atmosphere I think of when I think romance. Unless of course you enjoy bugs (dead and alive) in your room. The towels and bedding were noticeably stained and one of the towels even had a hole in it. There was a bug that had been smashed on the headboard. We did not stay the night and will definitely not be back.

The outside look makes you wonder if you booked correctly bit the staff was friendly and the room was fantastic. I would rethink a wavy mirror over the beds, but the room was clean, comfortable, and the hotel was quieter than we expected.

Stayed the night got bit up by bed bugs. They also have lots of cockroaches and the prices that are online are not what they charge you. The maid service is horrible since the rooms aren't clean the women there are just rude!

So I can't really review this place as far as being able to sleep in a room. We had an event in Dallas and decided to rent the jacuzzi suite. We drove 30 minutes out of our way because we wanted the jacuzzi. It was cheap and we wanted to relax. The website says 24 hour reception, so we assumed there was no check in time. We show up and the guy says we are late. We were supposed to check in by 8PM. And they gave our room away. But we can rent another room without a jacuzzi. He had our number, he could have called and confirmed we were coming. We booked directly through their website. I just checked my confirmation email. No mention of 8 PM check in. I just went to their website and read ALL the terms and conditions. No mention of 8 PM check in. In fact, it says you need to check in on the day you booked the suite or its given away. But not by a specific time. Looking at the pictures on here and judging by the people in front of us, I can only assume we were lucky this happened.

Don't. Just. Don't. We thought this place would be a bit cheeky on our road trip that was filled with mostly super 8's and extended stays, but it was filthy. What everyone is saying about the bed sheets is absolutely true. The mattresses are filthy and you know that because they have a flat sheet, not a fitted sheet, over top of the mattress. They have this "pad" thing on the mattress which was covered in all different types of hair — didn't look like it had been washed. None the less, we stayed because we got in late. We slept on top of the sheets, did not use the comforter. Also, someone in a previous review had commented on the chalk around the bed, usually and indication of known bed bugs, we saw the same in our room; to be clear didn't see any bugs. So here's the deal, we paid $78/night, it is in a dumb location, right by the landfill. We found a room at the Westin Park Central for $10 more a night for the following night; which was ridiculously nice. All I'm saying is that for the cost, there are waaaaaaaay better and more importantly cleaner places to stay for the amount of money you're paying. And just don't stay here, it's gross.

Do not waiste your time or money! These rooms stink and look nothing like the pictures! The rooms have burn marks everywhere not to mention the hair in the tub and on the supposedly clean towels. On top of that mold was found in the trash can these rooms smell and look like a 2hours for 20$ point blank period! Just plane nasty! DONT DO IT MOTEL 6 IS 100 TIMES BETTER NO LIE TRUE STORY!

When I called to check availability, I asked if they had a room for 4 people. I was told that a 2 room suite was $99. I asked for the room to be held and provided my personal information. Upon arrival, I paid and received my room key. I had to pay $5 extra for the room key. I parked and carried my things to the room. When I entered, I noticed only one bed. I called the front desk and repeated that I requested a room that would accommodate 4. The employee asked who was joining me, adults or children. I told him that 3 adults were coming in later. He said, "there better not be any partying. " I assured him that we were just looking for a place to sleep. He told me again that he wouldn't tolerate noise. He then instructed me to return to the office and he'd fix the problem. He denied that he heard me initially ask for a room for 4 people. I told him that I did, in fact, ask for a room for 4. He gave me an alternate key and said again, "you better not make any noise. " I asked if I had done something wrong and that I didn't appreciate how I was being treated. He said, "if you do that, people will call me and complain about you. " I said goodbye and made my way to another room with two very small beds. I wouldn't stay here again and am only doing it now because I'm too tired to search elsewhere.

Aweful! We walked in checked the bed found stains all over the sheets, it smell really weird. And when I went back to the office to let them know we were leaving because of these reasons, I still get charged $20 cancelation fee Stay far far away!

Room was filthy, we walked on the floors and when we tried to get in the hot tub, black dirt was dripping into the tub. We, at first, thought the water may be dirty but soon realized it was from our feet. The walls were dirty. It's the first place I've ever been to that did not have a fitted sheet on the bed. There were burn holes in the sheets as well. If you decide to check this place out, be sure to bring whatever snacks or drinks that you like. There is no store or restaurant nearby. Neighborhood is sketch. The photos listed online are not similar to what is in the room. For the price, we could have stayed a night in the Hampton Inn with a tidy room and amenities nearby. On the plus side. You do get two free water bottles! Ha!

THEY STOLE FROM US! THE WORST EXPERIENCE! Not only would they work with me to push back my reservation due to a dead in the family, but when my husband and I did get there they ended up charging us twice! It only started there. All of our towels had nasty stains on them, the workers although at first seemed nice ended up stealing from us! My husband and I returned from a movie Friday night and when I certainly through the door I found one of my makeup brushes laying by the door. I then went to put it with the rest of my things and saw that all of my makeup was missing. (Which is the oddest thing to take and very unsanitary. ) They also stole the new bar's that I had got from Victoria Secret that day along with some new clothes that we got for my husband. When we called the office they said that they would watch the tapes and get back to us that night. No one contacted us. So the next morning I went down to the office to talk with them. When I walked in both female workers were in the back and didn't here me come in so I was standing around the corner waiting for them to come out so I could speak with them. When they came out from the back they did. Not see me and we're track talking about us! Them one worker told the other female worker to "just go tell them we looked at the tapes but didn't see anything. " I then came arou. D the corner extremely angry and they told me that I must have misunderstood and that I needed to calm down and that no one steals there.

We had a great time. The office was very nice and helpful. It was a regular old place that they cleaned up and remodeled into an incredible escape from reality. The free champagne and chocolate really make you feel welcome. The bed is enormous. The lights, furnishing, and decor really set the mood when relaxing in the large jetted tub.

Stayed in room last night and was Eaten up by BED BUGS ROOM we had to check out at 6am because of it. I took pictures of the bed bug on the headboard one on the dresser and all of the chalk that was around the bed and underneath the mattress where the hotel was obviously aware that there was bed bugs and they try to act like their hotel didn't have the bugs and refuse to give the money back it's very unprofessional and disgusting.

Disappointed in the fact that the management knew when we to arrive, and opted to NOT to have the A/C already running in the room. It was very hot in the room and took almost 2 1/2 hours for it to cool down. My wife sat in our car for the first 90 minuets with the A/C running. Putting a real damper on our 30th wedding anniversary. The room was clean and looked like the web site pictures. Maybe because it was over 100 degrees outside, the only time we opened the door was for only a few seconds to be handed our dinner delivery. Those few seconds made the room become noticeably warmer. Witch started the cool down time all over again. I would say their A/C units are under sized for the Texas heat. The plastic flowers that are on the balconies and window sills where dusty and look cheap and trashy. The in room jacuzzi was on the small size two full size adults (not pluse size) where tight in it. On a positive note the hand rail on the jacuzzi was a benefit getting out when all wet. Last comment : The only place that Grub Hub would deliver was a bar B que place that was not good either. I wont be back.

Steer clear. Tried to plan a romantic weekend but had a horrible experience, unfriendly staff. Ac did not work in the first toom after finally being moved to another room that ac didnot work either. They finally agreed to give a refund so we could leave and go to another hotel. We were then given 15 minutes to be out of the room so they could put someone else in right behind us. Its a great concept but a terrible hotel. Steer clear. Ordered champagne and chocolate and was handed a cheap bottle and two hershey bars at check in, not even in the room. I would give zero stars if I could!

We were very shocked when we pulled up to the hotel. Several sketchy characters hanging around outside. Was VERY shocked to see the "teller" behind bullet proof glass… only to find out why very soon. As I was counting out my money to pay for the room I was robbed at gun point. The man behind the glass was of little help. Had a sick fiance in the car and because he watched my money get stoled and I didnt have enough for the room he refused to check me in. You would think this was bad but it gets worse. I then see the thief in the highway coming towards my car reaching for a gun and soon realized DPD had a road block set up behind my car and a chopper above us. THEN we were advised to go to the police department. Only after about two hours of questioning did the officer finally charge the man with AGGRAVATED ARMED ROBBERY! This happened inside the lobby. The thief was already sitting inside; and the "teller's" response made me feel that he in some way knew what was going to happened or was involved in this crime… I would advise STAY FAR FAR AWAY from this hotel! Rude staff, criminals, and dangerous people surround this place!

Perfect location of freeway. Nerves being in Oak Cliff, but surprised with stripper pole. Clean room, with a lot of space. Best part, not to expensive.

Traveling with work and decided to stay for the night. Rooms are newly remodeled, very clean, and it is quiet at night. People who work here are friendly and take pride in their place, and are very kind. Decided to stay another night.

Great place to chill with my lady. Great memories.

Without these neon lights, it's hard to believe this is 2 star Inn. 1 star will be good for this hotel.

Rooms are great. Wish there was a lil more of a view but It was nice.

Like the hotel and pricing, but don't care to much about the owner / worker's. He change the prices depending on the day, and night and who come up.

They have good service but the owner is stereotypic rasict who's treat people different do to appearance and ethnic background, not a place you would feel like your business was appreciated to me, nice rooms though.

At first I pulled up the location and seen it was off 310 in the oakcliff area. I was kind of sceptical. So I went there befor check in and seen it was truly amazing! The man at the front desk was soooo nice and kind with answering all my questions. The room was so super clean and well decorated. The light are so romantic. I WANT THE WORLD TO KNOW THIS PLACE IS WORTH EVERY DIME! Me and my hunni have decided to make this are little excape out of the city.

Need I say I was so surprised to see a hotel this nice esp on this side of Dallas. I was also shocked to see a hotel so Jazzy and the icing on the cake was the strip pole in the room! Made my evening very erotic and fun! Clean rooms and super friendly staff! Will go again! 10 thumbs up.

Very nice room, just like the picture. Side of town seems a little sketchy but no one bothered us. Clean bathroom. Bed has down comforter. Good price. Bath towels were small though.