Residence Inn Residence Inn by Marriott San Antonio North Stone Oak

Hotel

Got the 1 bedroom suite which was nice but the bathroom was off of the bedroom instead of accessible to everyone! The kids had to come in our room to use the bathroom throughout the night. Breakfast was the standard. Pool was also a standard pool and hot tub. Would stay at the one with the more accessible bathroom next time.

Dangerous location. My vehicle stolen from this motel while staying at Residence Inn in Stone Oak. This is a common location for thieves preying on people in transition. The hotel is aware of it as is SAPD. Stay at your own risk, there are no parking lot security cameras or hotel security presence. Dangerous location. Hotel manager would not even file a claim.

This is an AMAZING place to stay… The front desk staff goes above and beyond there job and are extremely friendly. I haven't been to a hotel with this outstanding service in a long time.

Average location, decent rooms. Very noisy really morning hours in the Costco side of the hotel. Several trucks coming and going throughout morning hours.

Staff was amazing. Room was always clean. I stayed here 3 nights. 1 if the best hotel experience s ive ever had. Bravo to the staff they were outstanding.

Amazing staff, great rooms and easy access to 1604 and 281! They are pet friendly as well! They offer 3 different rooms: A Studio King Suite, A One Bedroom Suite (a wall separating bedroom from living area is the difference from a studio king) and a Two Bedroom suite (Some even have a fireplace! ) For what this hotel offers the prices are pretty moderate! All rooms come with a dishwasher, stove, sink, basic kitchen utensils and dishes, as well as a fridge with a ice maker!

Location is good, room has kitchen facility. The only thing I don't like is the breakfast and snacks because they don't change the variety of the menu, it's same for years.

The staff here was absolutely awesome Chrissy was amazing David the general manager was there to greet everyone in the morning everyone was a pleasure to deal with Hotel was incredibly clean and even though it was sold out you never would have known by the care they all took with their guests.

Very nice and super clean front desk a little slow but overall very nice I would come back.

My bathroom is dirty. The hand towels and wash clothes were covered in hair trimmings from the last guest and there's hair all over the shower and floor. The pull-out mattress has a urine stain on it. The lady from guest services replaced the towels very quickly but I'm still not happy about the rest which is enough for a rating of 2 stars. Everything else fine. I wish they had more food items for breakfast but the food that they did have was good. I probably won't stay at this location EVER again simply because my room wasn't cleaned very well which means other rooms probably won't be very clean either.

Staff is great rooms are clean and quiet. Not to mention the wonderful hospitality. I stay here regularly for work and is one of the only hotels I stay at regularly that I look forward to. Top notch.

The staff here is super friendly and went out of their way to fix a minor problem we had at check. They really went above and beyond in my opinion. The room we had was very spacious and clean. Its a great room for the price we paid.

The hotel is fine, clean. One side is right next to a Costco loading dock and can be noisy.

Spacious nice hotel. But do not give news paper for the price they charge. Breakfast n dinner is served in limited variety.

I really like breakfast. Also the employees are very nice.

I have stayed at the Residence Inn San Antonio North/Stone Oak almost every week from August to October 2017. I just wanted to take a minute to let everyone know what a fantastic job your front desk staff person Kimberly J. Does every time I stay at your hotel. She is always warm and friendly, greets me with a smile and my name, and she is always eager to help me with anything that I need. She and manager Nanci Johnson are doing a fantastic job and they are the reason I will keep coming back to this hotel again and stay with Marriott in the future.

I have stayed at the Residence Inn San Antonio North/Stone Oak almost every week from August to October 2017. I just wanted to take a minute to let you know what a fantastic job your front desk staff person Kimberly J. Does every time I stay at your hotel. She is always warm and friendly and greets me with a smile and my name and she is always eager to help me with anything that I need. She and manager Nanci Johnson are doing a fantastic job and they are the reason I will keep coming back to your hotel again and stay with Marriott in the future.

Friendly staff. Nice rooms. Swimming pool. Next door to Costco, Krispy kreme, Jason's deli and Walmart.

Very friendly helpful. It is in a good location, off the hwy, next to Costco and restaurant.

Nice place to stay. Breakfast could have been better.

Nice hotel, everything as it should for this type of lodging. Friendly staff, good breakfast.

Staff on duty was very helpful and very polite. I was actually delivering items to a guest you placed an order with Burpy grocery store items. Knowing I was not a guest at the hotel I thought very professional of the staff to be so kind and so friendly.

Average… rooms were clean… carpet in halls not so much. Shortage of blankets. Sheets for pull out not available. Excellent continental breakfast.

Clean Rooms, Decent location. The breakfast could be better but overall I'd stay here again.

We always love staying here. Good rooms, great location and friendly staff!

The staff is awesome! Housekeeping is the best I've seen, and the front desk employees go out of their way to make you feel welcome and comfortable!

The staff is very friendly and helpful. Our room was very nice and clean overall except for 1 problem. On like 30% of the inside toilet bowl there was a light brown stain. The kind of stain a toilet gets when not cleaned well over a long time. I told the front desk and they sent someone to clean right away but the stain was still there when we returned to our room.

Nice clean rooms. Friendly staff. Comfy bed. Good breakfast. Poor room location up against CostCo loading dock. Beep beep beep of fork lift late and early in day. Thank you ear plugs.

I've never stayed here but I delivered pizza here multiple times and everybody has been nice and the employees are all also nice.

The rooms are super clean and the staff is amazing! Very welcoming and knowledgeable. This will definitely be my hotel of choice whenever I'm in the San Antonio area! Walking distance to restaurants and shopping. A word of advice, ask for a room opposite of Costco. If you do that you'll be comfy and satisfied. Well done Marriott!

Location is great. Costco and Walmart are within walking distance. Plenty of restaurants to choose from. Rooms are comfortable and spacey. The staff are friendly and willing to help with your accommodations.

It was terrible. It's suppose to be a pet friendly place and it was'nt. The manager got into my face and was telling me to do a better job in controlling my dogs. Do not recommend them at all worst experience ever.