All rooms in the hotel are fitted with a flat-screen TV.
Set in Yemassee, Red Roof Inn Yemassee features a shared lounge and free Wi-Fi throughout the property. This 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has a business centre, as well as an ATM machine and a fax machine and photocopier.
Hilton Head Island is 48 km from Red Roof Inn Yemassee. Savannah / Hilton Head Airport is 64 km from the property.
With staff speaking English and Hindi, guidance is available at the reception.
Address: 138 Frampton Drive, Yemassee, SC 29945, United States
Number of rooms: 50
Having left this facility with the belief that they would be rectifying the issues that arose during my family's stay. We found there to be bodily fluids (resembling blood) on the bed and notified the staff immediately. We were told that the company would provide a refund for the stay, given the circumstances. Upon my return home, I was handled in a very negative manner by the afternoon staff person. Not only was his behavior unprofessional, he demanded me tell him information about the stay, although he admitted that he wasn't the general manager. Overall, the staff members were pleasant, but a business may only be as great as the promises they keep. If we were promised a refund, we should have been issued the refund. In fact, in the name of customer service, the general manager should have placed a follow up phone call. I am grateful to have been exposed to many types of hospitality, having worked in the industry for a short while as well. My exposure is what helped me understand that these behaviors are simply unacceptable. I found it difficult to believe that the general manager ever served as a member of the Tourism Board in Beaufort County. A situation such as this should have never happened in such an establishment with a manager in that role. I filed a complaint with the BBB and reviewed other sites that allow reviews after my complaint and learned that many situations like this have occurred over the years. The response was similar to the response I received.