Review of Red Roof Inn Harrisburg North 2*

Unpleasant, unsmiling clerk checked us in. Vague directions to our room. Rode around facility a couple times before we found it in the far rear. Parking lot on the dark side. No security feature on outside door, anyone can walk in at any time. Stairway up to the 2nd floor — filthy. We smelled the garbage before we saw the overflowing can at the top of the stairs (which we reported and they emptied). Room small but neat. No fridge or microwave. No pool. Suffocating odor of super bleach or other heavy duty cleaning solution prevailed (took a day to dissipate). TV worked but remote was grubby, as were all the surfaces of the small desk and wall shelf. Clock's time was off a couple hours but was dirty so we didn't touch it. Burned out lightbulb on wall light (reported and fixed). They knew 2 people were booked ahead of time, but towels, shampoo, soap for only 1 person. Checked sheets — rumpled and found hairs (both beds) and what looked like stains. It was nearly midnight so slept fully clothed on top of bed rather than go out in the dark around to the front desk. Left card on pillow to change sheets. They made bed, but sheets were same ones with hairs (got clean sheets from unpleasant desk clerk). Ice bucket — filthy. Shower — plenty of hot water, but bring flip flops. Tub, commode, sink not cleaned well. Towel bar fell off wall. No hairdryer. Bring your own. Air conditioner very noisy and difficult to regulate — clunked all night and kept us awake. Neighbors also a bit noisy. You get what you pay for — we were looking for cheap so we could explore Harrisburg, Hershey and Amish country. Stayed 3 nights, spent little time in room. It served the purpose. Check out was equally unpleasant. Where is the customer service? All in all, we had a wonderful trip and will certainly visit Harrisburg again, but stay at another hotel.