We just had our wedding there and over all I’d say it’s a 3/5.
The grounds and atmosphere are beautiful. The food is impeccable. I have a few vegan friends who doubted their food being vegan because it was so delicious (it was vegan). The staff was always very polite and helpful, but there were definitely issues along the way.
We had 3 different coordinators before the final 3 coordinators stepped in. 6 total people. All but one of them, who no longer works there, were wonderfully helpful when we spoke to them. The communication between them however is very much lacking. They also all seem very over worked due to the high turn over rate of coordinators and tons of events going on.
So many events that some kind of bridal shower was held in the area my reception was going to be, WHILE WE WERE SUPPOSED TO BE SETTING UP FOR IT. My MOH has to pass along instructions to the staff for setup because she had to get ready for the wedding. There was also a mixup during cocktail hour and 75 people were corralled into the Pub instead of spreading them, as planned, between the patio and the pub. When I asked the coordinator about it, I was told the passed hors d’oeuvres were never supposed to have been brought to the patio. After a few moments though some of the waitstaff began passing them outside. Bartending was also severely lacking during cocktail hour (again due to the lack of staffing).
Even still, the event was wonderful and all of our guests had a fabulous time. I would still recommend Glasbern, just be prepared to be patient and flexible.
The grounds and atmosphere are beautiful. The food is impeccable. I have a few vegan friends who doubted their food being vegan because it was so delicious (it was vegan). The staff was always very polite and helpful, but there were definitely issues along the way.
We had 3 different coordinators before the final 3 coordinators stepped in. 6 total people. All but one of them, who no longer works there, were wonderfully helpful when we spoke to them. The communication between them however is very much lacking. They also all seem very over worked due to the high turn over rate of coordinators and tons of events going on.
So many events that some kind of bridal shower was held in the area my reception was going to be, WHILE WE WERE SUPPOSED TO BE SETTING UP FOR IT. My MOH has to pass along instructions to the staff for setup because she had to get ready for the wedding. There was also a mixup during cocktail hour and 75 people were corralled into the Pub instead of spreading them, as planned, between the patio and the pub. When I asked the coordinator about it, I was told the passed hors d’oeuvres were never supposed to have been brought to the patio. After a few moments though some of the waitstaff began passing them outside. Bartending was also severely lacking during cocktail hour (again due to the lack of staffing).
Even still, the event was wonderful and all of our guests had a fabulous time. I would still recommend Glasbern, just be prepared to be patient and flexible.