Review of Paris Suites Hotel 2*

It is so sad that a "good place" received a bad review just because of the hateful and arrogant behavior of an Asian receptionist (supposedly called Stanley Ye) who doesn't know anything about high quality costumer service. I made a call at 1:25 pm early in the afternoon on June 23/2017 to ask about how much could cost a night in the hotel and a woman (called Maggie, as the receptionist said) who picked up the phone gave me 2 different prices for 2 kinds of rooms respectively. I asked her if I could make the reservation by phone and she said that there was no way to do it, only I would get the room when I arrive there any time after 3:00 pm. So, knowing the prices I went to the hotel around 11:30 pm (06/23/2017) and this careless guy just increased the cost of the room in almost 30%. Respectfully, I told him that I was told by phone different prices for that night and he just said that there were different prices for weekdays and weekends. Kind of upset and frustrated I insisted I was told by "Maggie" earlier the price for the night that convinced me to choose that place. I asked this Asian guy to give me the name or the telephone number of the manager or the boss and he did not give me any information. I asked for a form that I could submit my complaint and he did not have such a thing. Please, kindly, somebody who represents the Paris Suites Hotel, receive my complain and change this disrespectful Asian guy who is mistreating the costumers and doing nothing to make the image of the hotel better. The hotel should not catch costumers saying lies by the phone, making them believe that there was a good price and then raise the prices when you get there. Thank you.