Review of The Gould Hotel 3*

We showed up for the All-You-Can-Eat Snow Crab night. I'm recently crippled, and my partner just had foot surgery. So of course we got the absolutely farthest table from the entrance to start. We had never been to The Gould Hotel so I only had high hopes and low expectations. I'm sad to say that they crushed my hopes and exceeded the low of a visit to McDonalds. From the great big open cafeteria style hard word uncomfortable seating, to the uneasy feeling I got from looking up at the ceiling slabs supported by nothing but the sprinkler system and some wire. We had a great waitress named Kayla, but the service was slowed by the style of ordering each plate and waiting. I was not even slightly impressed by the completely rock hard rolls brought to showcase their flavored butter. Next I was bothered with ignoring the stuffing "junk food" like soups and salads. I am paying literally $30+ dollars for all I can eat crab. I do NOT want to waste $15 of my stomach space on bread, soup, and salad! So I explained that I am only here for the crab and I haven't eaten all day in preparation for this meal. So while I sat staring at four plates of crab cooling on the table across the row from us, and waiting through my companion Michelle's bread, soup and salad… Drooling, I finally got my order. My first plate of crab was a huge disappointment even in starving condition as I was. It seemed to be overcooked for more than 2 hours in boiling water. The over salted the shells were flexible like plastic. The meat inside was swelled with salt water and no flavor of crab left to it. It was so overcooked that even the usually solid tendon lines were soft pliable and even broke apart upon pulling and flexing. We were being hawked over by a creepy guy in nothing more than a striped 3 button T-shirt with a collar. No introductions, no talk up of the restaurant, nothing to indicate that he even worked for the place, as he came over and began asking if everything was correct and if everything was right. He seemed Jarred and shocked when I said no nothing is right and nothing has been right since we entered the establishment. I shortened my complaint down to be more precise in that the food was improperly prepared, since any High School teenager could drop some frozen crab into a boiling pot of over salted water.