The Richardson Hotel

Hotel

This review is a little late, as my wife and I stayed here in January. Our Christmas gift to each other was a one night stay in one of the suites. The room was beautiful, and huge. The bed was really comfortable, and the soaking tub was a plus. We got the package that included breakfast, which was delicious. I think our favorite part of the stay was being able to grab a drink at the bar and then wander the halls enjoying both the architecture and the art displays. Hotel Henry is truly a unique place and I can't wait to see how it evolves and expands over time.

Probably the most unique hotel I've stayed at. Well appointed rooms with walk in showers. The restaurant and bar serve upscale food at a reasonable price. It's not yet a resort but seems to be improving as they go. It's priced reasonably for what they offer.

This is an incredible building and space. The grounds are beautiful and the rooms are modern and well decorated. There is local art throughout the building and it's like staying in a museum. It's a 5 star atmosphere for sure. I would definitely choose the Henry again based purely on the assessments aesthetics. Unfortunately, while polite and trying to genuinely be helpful, the staff has twice made an error and not handled it well. Nothing major, just little mistakes on bills or forgetting something minor. The issue is that, in both cases, they at first tried to blame us for the error. I'm fully aware that people can be difficult, and I don't ascribe to the "customer is always right" philosophy, but it's extremely off-putting to be told the problem is your fault by the staff, who then double checks only to realize that the error was on their end. I really want to leave a nicer review because it's an amazing place that I do feel everyone should check out if they're staying in Buffalo. I just wish I hadn't been accused of trying to not pay for things or get away with some shenanigans, when in fact, it was the staff's error.

The bar was beautiful and the selection of drinks was excellent. The service was quick and the bartender went above and beyond to help find a drink I'd like after they ran out of what I originally ordered. After we got our drinks we were able to explore the grounds of hotel and resort and the restoration that has taken place there is incredible. In addition, they have a lot of very original and interesting article installations.

Such an amazing experience here. A little hard to navigate yourself around this former insane asylum, it can be a challenge to find your room! But overall, incredibly beautiful!

Gorgeous grounds with stunning architecture. The Richardson-Olmsted campus does not disappoint. Hotel Henry has charming nooks & crannies, art along most walls, delicious coffee and bites from 100 Acres and nicely updated rooms. High ceilings give the grand effect. While quirky details reveal the buildings history. A must see (and stay) while in Buffalo.

I went for happy hour, and I was really impressed. The renovations that were done are just amazing. The glass entryway from the parking lot was a great welcome to a beautiful building that kept many of the original design features intact. I shared some of the crispy potatoes, and the bartender did a great job of selling them. They were as good as described, and went well with a shared order of the hummus. The hummus plate was the best I've had in Buffalo. The grounds looked great, and every staff member was a pleasure to speak with. The artwork was an interesting collection and a nice bonus to the happy hour food. I'll be looking for an excuse to stay here, and I'll definitely come back for another happy hour.

From the moment we stepped through the door (apprently the back door) Paul greeted us with eager passion and excitement! He answered all our questions and showed oncrediinc customer service and passion for the hotel and the history of the building! That was welcomed as I was only there for the building. Paul, (P-a-u-l) was instrumental throughout my stay guiding and providing an exceptional experience! From there, Kevin at 100 acres was on point, courteous, genuine and very service oriented. The hotel Henry has their stuff together. Go. Enjoy the building. The history. The food. The people. You won't regret it.

The renovations they’ve done here must have been a real taking to… in some of the hallways they’ll show you the old photos of the building before redoing it and they really tried to modernize the place while still preserving some of its old and unmistakable features. I like that there is art on the walls and a bar, restaurant and coffee shop that is open to the public. That allows for the hotel to not only be for the visitors but for Buffalonians as well.

Beautiful hotel with large hallways and classic architecture and details. We had a great time roaming the halls looking at the artwork. The food in their cafe/restaurant was delicious. The weekend we stayed had a cute arts and crafts market.

Stayed last night. Very cool place with so much character. The bar area is great to socialize. The restaurant has excellent food. The restaurant staff were awesome when we had to leave unexpectedly after order was placed. The only thing is the odd/even room setup is very confusing. We ended up walking in circles looking for even room entry. Look over the map when you first get in and remember the restaurant is the baseline for each side. There are not too many signs. Only one when u come off the elevator, and that just shows a 3/4 circle. I recommended to front desk that each entry wall for room access near restaurant for odd/even could be painted to represent that side to assist guests to know that the walkway to room without needing to put signage to take away from the charm. People remember colors. Very few will review a map after checking in. Great place, great staff!

An absolutely lovely new hotel by AK art gallery, with new local art on the walls every visit. I have not stayed over, but visited for brunch and came for the holiday market in December. I was showed guest rooms by a girl at the front desk, who was very informative and helpful. The rooms are lovely, definitely unique with high ceilings and windows. The hallways to the guest rooms are large and spacious, the girl told me sometimes weddings are performed. The holiday market was through the second and third floor, in a pretty purple lounge, banquet spaces and what appeared to be meeting spaces for businesses. Very clean, professional, with lots of art throughout. I hope to stay over one day!