The Latham Hotel - Downtown

Hotel

Good price for location and service! Here's a few things, valet parking only ($38) so that's an added expense. Also, you can "check in early" but you won't be able to get to your room until 3 pm. We arrived around 1 and they kept our bags for free and we were able to get exploring around Philly. We usually only stay a night, so if you're looking to do some more exploring, past the noon checkout time, you can keep your car in the valet until 5 pm. Bags, you say? For $1, I repeat, ONE DOLLAR/bag, they will store your luggage safely until you are ready to depart. As for the room, we've always had a clean and well-appointed room. They're not the largest, but they're very nice and again, for the location and amenities of the hotel, they're great. Would not really recommend the restaurant Urbantenotecha (? ), they're good for breakfast, but otherwise… not so much. Take advantage of your location and visit some better offerings. Have not used the Audi A8 car service, but it's free and we have a room booked next month, plan on using it to get to our destination. If you have questions as to how far the car service goes, be sure to ask when you are booking the room. I asked and after a few minutes, they verified they would take us there. Overall, check this place out. It's not the absolute best, but for the price, is well located, well appointed, and has a generally friendly/helpful staff. Don't be too snobby, lol.

The location is great, the beds are comfy, and while it is a bit expensive it is definitely worth it. The staff is very friend and welcoming, especially Nicole Nisbett, who I witnessed calm down an unhappy guest in the nicest way possible. I would stay here again.

Mediocre. Yes, location is good, but then plenty of other hotels in a block radius. Nothing really exceptional about the place. For the price there have to be better places nearby, plan on checking one of them out next time I'm in town. Being "clean" is not getting a place 5 stars in my book. Sink and shower would not drain. Staff seemed to be bickering to each other a lot. Guessing weak management. The doormen were friendly, rest of staff not so much really. Food itself wasn't bad. Would not stay here again.

I recently had to venture to Philly due to eye cancer and had care at the Wills Eye Institute. Obviously not a trip for pleasure but the hotel staff here made this unfortunate situation incredibly better. The Front staff was great, friendly, cheerful and incredibly helpful, thank you to Roshanda and Allison for always having a smile to greet us and offer assistance. The bell man Brandon was great as well and made us feel like we were friends for years with his hospitality and friendly banter every day. The chauffer drivers Roman and Parker were equally great, very personable, sympathetic and caring. They all also had great recommendations for dining and entertainment. They have earned a customer for life each time I need to go back to Philly for sure!

I just got to the latham in Philly, it's raining cats and dogs outside. I just arrived here and was not expecting rain. I notice/see that there's complementary umbrella's in the lobby for use by patrons. I was greeted warmly, checked in promptly. I get situated in my room and go back downstairs and the staff is friendly, the areas are clean, it's happy hour and I'm starving. I tried an appetizer and a burger. Now, I know this is not a RESORT, and I only make that note to say that my expectations are not at the 5 star level. (I think of 5 star as white glove treatment). I only mention that due to some other posts that say not to go here. I think it's very nice, appropriately at 3.5 to 4 stars, it's not a large staffed resort, but it is a nicely staffed, clean, pleasant experience. I would stay here again with my wife.

While I think the rooms are fine (clean and new, if not a bit small) I have to rate this place 2 stars for terrible service. Check in was a nightmare, there was only one person at check in at 6 in the evening, and he was less than accommodating. Had a drink in the bar, and was ignored by the bartender who was engrossed in loud conversation with a few drunks at the end of the bar (also around 6 in the evening). My final experience was with a room service waiter who made me so uncomfortable I was nervous to let him into my room, didn't greet me, didn't say anything, just set the tray down and pushed the check in my face. There wasn't one employee that even did an average job. Won't be back.